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Reviewed 11 July 2018 via mobile

We stayed at the IBIS Senlis on our way from the Netherlands to the South of France. The room was cheap and, to be fair, it was clean. Our only two complaints were that even a cheap room tends to give one socket for charging a phone (without climbing on top of the wardrobe to unplug the television) and enough staff to serve a drink and a meal when a restaurant is advertised. On our tours of France, this is definitely the worst hotel.

Stayed: July 2018, travelled as a couple
Thank Terri1922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline K, Responsable réception at Ibis Senlis, responded to this reviewResponded 23 July 2018

dear Terri 1922

we thank you for this feedback,and apologize for the inconvenience you met.
Be sure that service and quality is our goal for me and my staff and wr hope to see you again to prove that your last stay was just a mistake.

Sincerly

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Reviewed 2 July 2018

Lower floor rooms very dated and drab. Stay on floor 2 if you want Ibis standard as downstairs is poor. Restaurant is good and parking is good. New building has no air con and no recognition for being a silver member

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline K, Responsable réception at Ibis Senlis, responded to this reviewResponded 23 July 2018

dear Mark

we thank you for your feedback from your last stay in our hotel.
Our rooms will be renovated in the end of the year and quality of the room will be soon the same in every building of our hotel.

hope to see you soon,

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Reviewed 28 May 2018

As usual the equipment in the rooms is super functional and without any personal touch. The beds are comfortable and the breakfast offers a nice choice of French style bakery, fruit and yoghurt. The staff is friendly.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank P4186NApeterm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline K, Responsable réception at Ibis Senlis, responded to this reviewResponded 23 July 2018

dear,
thank you for your feedback, we are happy to know that you enjoyed your stay
we hope to see you soon !

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Reviewed 25 April 2018 via mobile

typical ibis. paid 74 euros for a night, basic - slightly older room. feels a bit like a dorm room - but clean, bedding is good, and you get what you pay for. don’t go out of your way but if you just need a basic room for a night’s sleep - this will do

Stayed: April 2018
Thank erik z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline K, Responsable réception at Ibis Senlis, responded to this reviewResponded 8 May 2018

Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,

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Reviewed 10 January 2018 via mobile

This is comparable to pretty much all of the Ibis hotels. It was pretty clean except for some hair I found on my bed. The carpets were a little dirty as well, as I imagine that’s hard to maintain. But nonetheless the beds were comfortable and it’s ok to stay here for just one night on your way elsewhere. It’s cheaper than staying in Paris and it’s only about 40 minutes away. The bathrooms were also a little worn but again, ok for one night.

Stayed: January 2018, travelled with family
Thank suzy814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline K, Responsable réception at Ibis Senlis, responded to this reviewResponded 21 January 2018

Dear Madam,
Thank you for taking the time to tell us about your experience at the ibis Senlis.
At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate your sharing your concerns, and we hope to still have the pleasure of welcoming you again in our region during your next visit
Sincerely,

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