The suite was beautiful and having a room near the river was gorgeous. That's just where it stops. The food is disgusting. The best was the deli. Some amenities were unavailable. Also, shuttle services took forever. It's not worth what we spent
We went riding at the stables. The girl in charge hit a horse on the head for sniffing another horse in the corral before we left, and threatened to hit another that didn't seem to do anything wrong- All this seemed innapropriate and unnecessary. There were no minorities working there, and no men. The girl leading the group talked nonstop the entire two-hour ride, demanding we focus our attention on her and the conversation instead of enjoying the incredible beauty without her nonstop influence. We think she did this to secure a tip. It was annoying and did not allow us just to ride and enjoy. Will try other stables-
Dear Guest,
Thank you for sharing your feedback about your recent experience at Sundance Stables. We appreciate your honest comments and apologize that your horseback riding experience did not fully meet your expectations.
We take all guest concerns seriously and are committed to providing a positive experience for everyone. We value your feedback and will use it to improve our services. We hope you will consider visiting Sundance Stables again in the future.
I have been to Sundance many times over the past 22 years, but the zip tour was the only time I've left really disappointed. For $150, I expected more. We've been on zip tours out of state, and for the same price, the other was much longer and more enjoyable. The views are incredible, but the zip tour itself was mostly the ride up the mountain. The equipment also felt old and clunky compared to our other experience. I regret the purchase, and the other group on our time slot expressed similar feelings: They had also experienced a zip tour somewhere else that was much better for a similar price. I'd do it again for maybe $30, but not for $150.
I struggled to figure out the kitchen situation with the rooms before booking. We booked a Sundance suite and my daughter booked a standard. The rooms were similar with suite being larger. The suite had an entryway, fireplace; 2 seat table, a larger kitchenette with mini fridge (tiny freezer--16 x 4ish?), 10 cup coffee maker, microwave, and a portable electric burner. The suite also had a small deck (with forest view) and a larger bathroom space with one sink and a large soaking tub. The pictures of a full kitchen on Expedia in the Sundance suite are wrong. The standard room did not have an entry, was a decent size with a fire place, small outdoor space (less of a view, 2 seat table, tiny kitchen ish space (mini fridge with tiny freezer, small microwave, and small coffee maker), and a smaller bathroom than the suite. There are walkways to get down to the Springs (spa pools) and restaurants (10 minutes walk downhill)--some of path lights off after 9:00 so bring flashlight if walking back. Fitness center is really only if you want a small weights room. Elliptical wasn't working, one treadmill, one ancient stairmaster elliptical hybrid that was in terrible condition. Tara, who taught my jewelry class was great--highly recommend! I have been taking silversmithing classes at various times over the years, so I know she is well qualified, but also a good instructor. We enjoyed the Owl bar and the Foundry for meals and drinks. The bakery items at the Sundance deli were good.
Thank you for sharing your detailed review of your Sundance Resort stay.
It's helpful to hear about the specific features of the rooms, especially the kitchen situation. We apologize for any confusion caused by the descriptions. We want to ensure people understand their room amenities and will look into this for future guests.
We're glad you enjoyed the jewelry class with Tara and the dining options at the Owl Bar and Foundry. We'll also take note of the path lighting and fitness center issues for future improvements.
Thank you for your feedback. We appreciate you taking the time to share your experience.
We had a wonderful experience with this zipline tour led by Jay and Chandler. It was a beautiful day on the mountain. It was my husband’s first zipline experience and he loved it. We would highly recommend trying out this tour at Sundance Resort for a nice, longer zipline experience.
That's fantastic to hear! We're thrilled that you and your husband had such a positive experience on the zipline tour led by Jay and Chandler. It's great to know that it was a memorable experience for you both. Thank you for your kind words and recommendation. We hope to see you back at Sundance Resort soon!
