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“Disappointingly Dry”

Brio Italian Grille
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Ranked #4 of 154 Restaurants in Southlake
Certificate of Excellence
Price range: US$9 - US$24
Cuisines: Italian
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Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Brio Southlake is a premier Tuscan-inspired restaurant destination serving authentic, northern Italian cuisine, luxury wines & cocktails-our specialties include premium quality steaks, chops, seafood, made-to-order pasta and flatbreads prepared in an authentic Italian wood-burning oven. Bringing the pleasures of the Tuscan country villa to Southlake, our chef-inspired menu, chic atmosphere and world-class service will provide a dining experience like no other! We look forward to your visit at Southlake located in Southlake, TX - make your reservation or place an online order today!
Reviewed 3 April 2021 via mobile

We were very disappointed in the food. My wife’s pasta was dry with hardly any sauce and my lamb and potatoes didn’t have any sauce at all. I had to use the butter for the bread on the potatoes to make them edible. Not sure how this place is number 3 for Southlake???

Date of visit: April 2021
Thank gregbZ4019XI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BravoBrio, Guest Relations Manager at Brio Italian Grille, responded to this reviewResponded 4 weeks ago

We regret to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 534 reviews

Reviewed 26 March 2021 via mobile

We went here for a couple's Christmas Season Dinner. There was not one Christmas decoration and staff wasn't the least concerned about us. So very disappointing. We all so regretted going here! Nothing was special and food and service just mediocre. Never again!

Date of visit: March 2021
Thank travelwithterri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BravoBrio, Guest Relations Manager at Brio Italian Grille, responded to this reviewResponded 29 March 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2020 via mobile

We all have been to Brio throughout the years and agreed it would be a great place for a good meal and assumed it would be fun and festive since it is December!
The minute I walked in my heart sunk. There was NOT ONE Christmas decoration...and no festive music. The atmosphere could not have been more plain and boring. Not what we desired or ever expected. We did assume since every other restaurant on this level is beautifully decorated and makes dining in December something special. Oh...they also do not do anything special if its your birthday...which it was. Another puzzling choice they have made at Brio.
The food was good but the service was really lacking, and there was zero holiday/celebration atmosphere. We are getting tired of paying top dollar and getting "covid" excuses for everything!
So eating at Brio was a HUGE disappointment...which is very unfortunate. It really left a bad taste in our mouths!

Date of visit: December 2020
Thank tejasterri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BravoBrio, Guest Relations Manager at Brio Italian Grille, responded to this reviewResponded 15 December 2020

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2020 via mobile

I was looking for a food without white wine
I was very happy with the quality of the food . I order some calamari fettuccine
Salmon with pasta.
Mr Andro is the best.

Date of visit: June 2020
Thank 208abdullaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BravoBrio, Marketing at Brio Italian Grille, responded to this reviewResponded 3 July 2020

We are happy to hear you enjoyed your time with us. Thank you for sharing your experience! We look forward to welcoming you back to Brio soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2020 via mobile

Have never had anything but wonderful things to say. Some of my favorite meals were replaced. Which put me in a tizzy ().
I ordered my favorite salad with grilled chicken slices, the salad dressing made it out of the world.

Date of visit: March 2020
2  Thank KitKatSouthlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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