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All reviews double king covered parking would highly recommend this hotel bed was comfortable would definitely stay here again coffee pot alicia spi padre cvs
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Reviewed 28 September 2016

What a fabulous trip to SPI, heightened by the extraordinary service and stay at the Suites at Sunchase. Every one there was so kind and helpful. The facility itself was exactly what we were looking for. My wife and I have no doubt in our mind where we will be staying next time we make the haul down to Padre.

Date of stay: September 2016
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank sean h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonny D, Controller at Suites at Sunchase, responded to this reviewResponded 12 October 2016

Dear Sean,

We know how busy life can be, and we thank you for taking the time to submit your review with regards to your recent stay at Suites at Sunchase Hotel in South Padre Island, Texas.
We are delighted to learn that you enjoyed the friendliness and professionalism of our staff, and the accommodations of your well appointed suite.

We truly hope your see you back soon!

Kindest Regards,

Tonny De La Torre
General Controller
Phone: (956)761-7711
Email: sasdos2013@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2016

I am just returning from a corporate event this weekend. We have been to the Suites as Sunchase in the past and enjoyed returning there. The staff are very pleasant and the hotel is centrally located. Anytime we called for a cab, they were there in 5 minutes. The pool is a great hangout!

Date of stay: September 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Service
Thank markster12000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonny D, Controller at Suites at Sunchase, responded to this reviewResponded 12 October 2016

Dear Suites at Sunchase Guest,

We greatly appreciate that you took the time to submit your review with regards to your recent stay at our hotel.
We are delighted to learn that you keep coming back to stay with us when you visit South Padre Island, Texas, and that you enjoyed the amenities our wonderful property has to offer.

We can't wait to see you back once again!

Kind Regards,

Tonny De La Torre
General Controller
Phone: (956)761-7711
Email: sasdos2013@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2016

The staff was very friendly, accommodating, and knew the island well providing lots of suggestions for local food and entertainment. The rooms were actually suites and included a mini fridge, microwave, bar sink, and dining area. The stone/tile walk-in shower was recently updated and like a very large room. I wish I had a shower like that at home! The rooms were clean and the location is close to many tourist shops and restaurants. A great deal for travelers looking to stay close to the beach for a reasonable price.

Room tip: Affordable comfortable rooms
Date of stay: September 2016
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank Kelly N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonny D, General Controller at Suites at Sunchase, responded to this reviewResponded 5 October 2016

Dear Kelly,

Thank you for taking the time to submit your review with regards to your recent stay
at Suites at Sunchase hotel in beautiful, sunny South Padre Island, Texas.
We love that you enjoyed the magnificent size of our suites and you had a great time
on the island.
We really hope you will come back soon, so give us a call and inquire about our discounts for repeat guests.

Kindest Regards,

Tonny De La Torre
General Controller
(956)761-7711
Email: sasdos2013@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2016

Wonderful staff and fun amenities. Close to everything! We enjoyed the swimming pool at the hotel and its two hot tubs especially. You can walk to many nearby restaurants and other shopping. The large rooms are especially nice.

Date of stay: September 2016
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank tdmilligan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonny D, Controller at Suites at Sunchase, responded to this reviewResponded 5 October 2016

Dear Suites at Sunchase guest,

It is a pleasure to learn that you enjoyed your stay at our beautiful property,
and we truly hope to see you back soon!
Thank you for your encouraging words that we will make sure to share with our staff.
When you are ready to visit beautiful, sunny South Padre Island, give us a call and ask for our special discounts for repeat guests!
Kindest Regards,
Tonny De La Torre
General Controller
(956)761-7711
Email: sasdos2013@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2016

Room took us back to the 50's but without that nostalgic feeling. A hot plate? Are you serious? We could barely get enough heat to fry an egg! A tiny frying pan that was all scratched up. No drapes on the window and a dingy carpet. No balcony and a noisy window air conditioner considering it is called a "suite". The business next to our drapeless window kept their lights on all night which made it very difficult to sleep unless you downed a half bottle of sleep aids or a bottle of vodka! We had no towel service, no vacuuming, no toilet paper replacement. We tried not to but after a week of going to the beach there was plenty of sand in our "suite". Also leaking ice machine. TV service that was as poor as the initial days of cable. Very poorly equipped fitness center. Weird zigzag and confusing floor plan with mirrors at the zigs and at the zags. Could be dangerous in an emergency. Otherwise the staff was polite to us. We don't blame them but the management and owners. NO thanks!

Room tip: Just bypass this place altogether!
Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank etnine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonny D, Controller at Suites at Sunchase, responded to this reviewResponded 21 September 2016

Dear Etnine,

The management of Suites at Sunchase would like to take this opportunity to
apologize for the failing to meet your expectations during your stay at our property.
Although we understand your disappointment with regards to cleaning service
to your room, we would like to clarify that as a travel member for Global Connections, your stay is not eligible for room cleaning service; the room is prepared before arrival of Global Connections guests as per our contract with them; however, and at any point, if desired, guests are welcome to request maid service for a nominal fee; we apologize that you were not informed of this option by our front desk staff.
We are also sorry that the theme of the Art Deco 50's was not of your taste as
the suite your stayed is one of the best in our inventory, as it was transformed to a studio efficiency per our Global Connections contract.
Overall, we are truly sorry that you did not enjoy your stay in our property.
Kind Regards.
Tonny De La Torre
Controller
(956)761-7711
sasdos2013@gmail.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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