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“Central”
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Large Apt overlooking the Pool
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Large Apt overlooking the Pool
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Large Apt overlooking the Pool
View from the Balcony
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Playa de las Americas, Tenerife, Canary Islands

Reviews from our community

Poor - based on 3 reviews
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Reviews from our community

Date | Rating
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English first
English first
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English first
yurim23
Tenerife, Spain
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointing stay”
Reviewed 16 August 2017 for a stay in August 2017

1.- The owner doesn’t care nothing about the guest comfort. The bed mattresses are uncomfortable and very old. We told that and another points to "Niumba", but he didn’t take care about anything. The mattresses are made of springs which hurt the back and don't let you sleep or rest well.
2.- The apartment doesn’t have any coffee pot so (I had to buy a one for 9.45eur). It’s hard to believe that you go on vacation and cannot take a cup of coffee on breakfast or after lunch. The owner was informed with time. I asked him and also the person in charge of the apartment in Tenerife, if there was a coffee pot and the answer was that all of his apartments usually have one, but when we arrived there wasn't any... I told him that and his answer was "I'm sorry".
3.- Dirty floor (The room window was filled with dust, so we couldn't open it to avoid all this dust enter into the room). Also we saw several cockroaches in the kitchen. (Pictures attached in an email to Niumba: José (Tripadvisor Vacation Rental Support) and Manuela (Tripadvisor Alquileres Vacacionales) in date: August 07 and August 13).
4.- The person in charge of the apartment in Tenerife was informed that the light bulb of the living room was broken, but no action was taken to solve it.(Pictures attached in an email to Niumba: José (Tripadvisor Vacation Rental Support) and Manuela (Tripadvisor Alquileres Vacacionales) in date: August 07 and August 13).
Of course, we won't forget the bad experience with this owner... We paid 700eur for 9 nights and got this, it's very unpleasant. I consider that an owner who treats his guests like that should have some penalty by Niumba

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Aug 2017
I am sorry about the Mattresses, these have since been changed. Sorry this is a British Apartment and Coffee Pots are not a Norm. I di ask the Agent to buy one but when she went back, the client were out and the agent saw the coffee pot on the side. As for the Dust we are sorry, The day or two before you arrived there a Calima during your holidays. This is when the Sahara-winds arrive on Tenerife – and there is a Calima you will see there is a little light dust layer on cars and in the houses and Apartments. Yes the Agent should have done a double clean for also I am sorry. The Light was fixed during your Stay, Blubs do go. Sorry for these problems that arrived during your Stay. Paul
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
glyntarre...
Glynneath, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Central”
Reviewed 24 July 2016 for a stay in July 2016

The apartment was excellent with everything you would need if self-catering. The proximity to Las Vistas beach was an added bonus. Plenty of bars and restaurants close by and Los Cristianos a pleasant stroll along the sea front in one direction and Las Americas in the other direction. The resort itself was quite pleasant with plenty of sun loungers in the pool areas. However, with a lot of young children around it was rather noisy! If you are looking for some tranquillity then this is not the place. Again, you don't get to choose who is in the apartment next to you so a noisy group of twenty somethings is not welcome at 5 am neither is a couple with a 1-2 year old falling out and arguing and shouting at each other continually. Reception staff very helpful.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Proximity to all local amenities
Liked least: Inconsiderate neighbours
Travelling group: Solo Traveller
Your age range 65+
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Jul 2016
Thank You. Yes Sorry for the Apartment next Door, This is not a Norm as really the Compostela Beach is too far away from the Strip to have groups of Teenagers, They normally go much nearer.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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