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Reviewed 6 November 2018

Went 12-22 October 2018 as a couple on half -board basis. All the good reviews that I had read prior to booking were very accurate. Our experience can only be described as thoroughly enjoyable. We didn't use all the hotel's many facilities but those we did we enjoyed. The hotel was quite full and so there was a bit of a 'scurry' to get places around the pool area. We didn't partake in the daily 8-45 ritual of queing to get the best 'spots'. We just smiled and went for breakfast. The dining area is mainly ouside which can cause problems if it rains which it did ..once but we coped. The food is good and suitable for most tastes. The staff are friendly and very helpfull. The double room we had on the 7th floor was just right for us with good space and facilities and was kept to a very good condition for us. There was entertainment nightly but we preferred to walk down the the beach front, 7 minutes away, where there was an extensive variety of bars, restaurants and shops to suit all tastes. Many had live music and the usual 'Elvis' tribute act. All good holiday fun We can recommend this hotel.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank K_B67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U_Matas, Gerente at Seaside Sandy Beach, responded to this reviewResponded 8 November 2018

Dear guest,
Thank you for sharing your opinion and for having chosen the Sandy Beach. How nice to read that all good reviews you had read prior to booking were very accurate and that you had a thoroughly enjoyable stay!

It is very rewarding to learn that your double room and the half-board basis were to your liking and hope that you enjoyed the different dishes our chefs prepare with passion. Moreover, we are happy that our staff could contribute to your successful vacation!

As you experienced, some guests do like to get a sun bed by the pool first thing in the morning; however, we have plenty of loungers and our pool attendants are always happy to help our guests in finding a place of their choice. On the other hand, the dining area has both outdoor and indoor spaces.

Once again, thank you for recommending our hotel to other travelers. We really enjoyed being your host and would love to have you back soon.

Kindest regards,
Ursula Matas, General Manager Seaside Sandy Beach****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2018

Just returned from 10 day stay at this hotel. We normally do not book hotels in built up areas but decided to give this one a go. First impressions as we were being taken to hotel were not particularly great as Inglis is so big and you are going past apartment blocks and hotels for what seems like forever. However when we arrived we were pleasantly surprised.
The hotel is situated close to the seafront so you do not feel hemmed in. We had a room on the 8th floor. The lifts were always working and we didn't have any problems moving about the hotel. The hotel is very clean everywhere you go. The food was excellent. There was always at least 4 meats each night, e.g beef, lamb, pork, chicken. You could have steak cooked while you wait and a choice of 4 or 5 different types of fish cooked as required. The salads were excellent, great choices. The lift to the rear of the hotel, operated by your room card, was a big help as my husband has trouble with both knees. To get up onto the two promenades was a bit of an effort for him but we did it each day and it was worth the effort from once we were up there. Prices of drinks were not expensive, in fact no dearer than the bars, so we stayed at the hotel for a drink in the evening. There is a kettle in the bedroom and you complete a form asking for tea, coffee, etc., drop it a reception and it is delivered to your room. We thoroughly enjoyed our stay at this hotel and would definitely recommend it. One tip, request a high floor room and you won't be disappointed.

Room tip: 6th floor or above
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Retired-Couple3346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U_Matas, Gerente at Seaside Sandy Beach, responded to this reviewResponded 7 November 2018

Dear guests,

Thank you for leaving a review on Tripadvisor concerning your 10 day stay at the Sandy Beach.

I was thrilled to read that you found our facilities spotless and that our chefs were able to convince you with their national and international delicacies. Thank you for passing so much information about our live cooking stations; your detailed descriptions are valuable to us and to other travelers too.

To read that you thoroughly enjoyed your stay at the Seaside Sandy Beach**** and that you would highly recommend us makes us feel extremely proud! It would be a real pleasure to welcome you back for another superb holiday.

Warmest regards,
Ursula Matas, General Manager Seaside Sandy Beach****

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Reviewed 3 November 2018

From the moment we arrived to check in for the start of our two week break, we were immediately impressed by the friendliness of the staff. We had read reviews of the hotel prior to booking our holiday, and quite honestly there was nothing that we could say that needed improving. It was clean, the food was beautifully presented and good choices. The room was always cleaned to a high standard. The air conditioning was excellent.
Our Tui rep was very informative and the trips we booked through her were perfect.
A practical tip...There is a short cut through the hotel to get to the beach for which you need to use the room key. A few teething problems, but keep trying as the cards do eventually work. We had ours reprogrammed a couple of times, but perseverance usually did the trick!
We learned the hard way on our first walk to the beach and could not get back into the shortcut way, so walked round. To save a very long, up hill walk, look out for steps on the left hand side, going up the hill. Take them, they take you to the front of the hotel! There is no sign to tell you this.
We would highly recommend this hotel and plan to return in the not too distant future. Many thanks to all the staff for a wonderful experience.

Date of stay: October 2018
Thank NorthStar799767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U_Matas, Gerente at Seaside Sandy Beach, responded to this reviewResponded 7 November 2018

Dear Sandy Beach guest,

Thank you for your valuable review and for having chosen to stay at our hotel, in Playa del Inglés.
It makes me very happy to read that you felt impressed by the friendliness of the staff and that there was nothing you could say that needed improving! Your level of satisfaction motivates us to continue on the right path.

How nice that we could live up to your expectations with the cleanliness and our food offer, among other things. Did you know that we even have our own in-house bakery? Freshness is of utmost importance to us.

We very much appreciate your tips and apologize if the card did not always work with the door that leads to the street. Our technicians will take a closer look.

Thank you once again for your recommendation; we can’t wait to welcome you back for another faultless holiday experience.

Until then, all the best,
Ursula Matas, General Manager Seaside Sandy Beach****

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Reviewed 31 October 2018

This was our 12th holiday at the Sandy Beach Hotel.We arrived on 10th September for 14 nights all inclusive in a pool view room, no 728. The food and drinks were amazing as always and one of the main reasons we return. I enjoyed a glass of cava with my breakfast every day. There was always a variety of food at every meal for even the fussiest of eaters. The desserts and ice cream are always delicious as well!
The pool area and bar area are very good, with plenty of sun loungers.
The main reason for returning are the excellent staff, including Eva, Raquel, Paco(restaurant area) and Paco inside bar, Sky, Fatima, Romano, Christian and of course Ursula. All of the staff always remember us from previous holidays and they even remembered that our son, Martin and his wife, Rachel enjoyed their honeymoon at the Sandy Beach in July.
We were pleased that the smoking area had been moved to the back of the outdoor restaurant, it was so much better for us non smokers.
We were sad to leave and plan on returning again in 2019. Its like our home from home with fantastic hospitality by such wonderful staff.

Room tip: Pool side rooms are lovely
Date of stay: September 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank colleenjeffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U_Matas, Gerente at Seaside Sandy Beach, responded to this reviewResponded 2 November 2018

Dear Colleen,
Thank you so much for your lovely feedback. We are proud to call you part of our Sandy Beach family and it is guests like you that we owe the success of our hotel.
My team will be very proud to read that they are one of the main reasons for you to return. Eva, Raquel, Paco (restaurant), Paco (bar), Sky, Fatima, Romano and Christian were truly delighted about your special mention.
It is always a pleasure having you (what an honour that your son and daughter-in-law had chosen our Sandy Beach for their honeymoon) and we all are already looking forward to your return to your home away from home next year.
Warm regards,
Ursula Matas, General Manager Seaside Sandy Beach****

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Reviewed 16 October 2018 via mobile

We love this hotel so much when we visited in June for our honeymoon and we went again in September! The food is fresh and delicious and a great variety each night. Candles on table night make it very relaxing and beautiful with all the twinkle lights, You can eat dinner from 6pm to 9.45pm and sit anywhere and spend the whole evening at your table if you wish. Entertainment is good each night. Staff are super friendly and instantly remembered us. We had booked to stay at Riu hotel and spent one night as the atmosphere was cold, no personal touch. told to eat at either 6 or pm of 8pm any later no food, Hence we decided to only stay the one night then booked into the sandy beach and immediately knew we did the thing. You rock sandy beach! See you next year , Miguel and Debs ❤️

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Debbsoo7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
U_Matas, Gerente at Seaside Sandy Beach, responded to this reviewResponded 18 October 2018

Dear Debs and Miguel,

Thank you so much for leaving a feedback about your September holiday. It was a pleasure to welcome you back just 3 months after having spent your honeymoon with us in June.

It is so rewarding to learn that you once again felt welcome and appreciated the friendly service and personal touch. How nice to know too, that we could pamper you once again with our great variety of food.

We loved having you back and are already looking forward to your return next year.

Warm regards,
Ursula Matas, General Manager Seaside Sandy Beach****

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