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Apartamentos Portofino y Sorrento
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Reviews (531)
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All reviewsportofino apartmentsair contowels were changedtwo bedroom apartmenttop floorcoffee makeropposite the beachtv remotefridge freezerair hockeysea viewquiet sidewatering holebars and restaurantsmain roadpool areaper day
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Reviewed 3 weeks ago via mobile

Here with friends & our mum's. Great apartments. The appartments themselves are clean & fresh! The staff are Friendly & the pool area is Great! Nice bars & restaurants close by! Will definitely be back!

Stayed: May 2018, travelled with friends
1  Thank sherrie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Director de Relaciones con Clientes at Apartamentos Portofino y Sorrento, responded to this reviewResponded 3 weeks ago

Hi Sherrie B
We are so happy to read that you and your mother have enjoyed a very pleasant stay with us in our apartments! We sincerely thank you for publishing your positive experience for others to read. Your feedback is very important, not just for other travellers but to us too. We very much hope to see you again in the future. In the mean time, we send you our warmest of wishes from the whole team here in Santa Ponsa.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Staff make this hotel very friendly and welcoming. Great apartment very spacious stayed in the Sorrento which is behind portofino easy to access from the car park and lift yes there is a bit of a ramp but its not really that bad lovely pool areas and outside space for relaxing would definitely recommend for anyone looking for good value. Stayed 13th to 20th April.☺

Room Tip: Ask for portofino if you have mobility issues or ground level apartments staff will do their best to accommodate your needs.
  • Stayed: April 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank jcraig2310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Director de Relaciones con Clientes at Apartamentos Portofino y Sorrento, responded to this reviewResponded 3 weeks ago

Hello jcraig2310
We sincerely thank you for publishing your positive review. You been very kind to write about us in such a positive way. We are pleased that both our location and the apartments have been to your liking. For us, we are most happy to read that you received great service and attention from our wonderful team and are happy to see that our work has contributed to your happiness during your stay. Thank you. You will always be welcome here.

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Reviewed 3 weeks ago

Spent 4 nights at these apartments last week. Fantastic location. Right across the road from the beach and central to bars and restaurants. Staff were very friendly. Would definitely recommend these apartments to anyone

  • Stayed: April 2018, travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank BigPete61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Director de Relaciones con Clientes at Apartamentos Portofino y Sorrento, responded to this reviewResponded 3 weeks ago

Hello BigPete61
We sincerely thank you for your positive published opinion and especially for recommending us to other travelers. We are happy to know that both the facilities, the location and above all the service of our staff have been of your total pleasure and satisfaction. We would like to enjoy your company again in the future, until always welcome back to Apartamentos Portofino & Sorrento

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Reviewed 3 weeks ago via mobile

Simple apartment, very clean and tidy had all the amenities we needed and all the location is perfect. Beach across the road and two pools in the apartment complex. Could not recommend enough especially for a young family it was ideal.

Stayed: April 2018, travelled with family
1  Thank Alecia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Director de Relaciones con Clientes at Apartamentos Portofino y Sorrento, responded to this reviewResponded 3 weeks ago

Hello Alecia F
We are happy to see that you found our Portofino & Sorrento Apartments perfectly to your liking and thank you so much for publishing your positive experience this for others to read. We also sincerely appreciate the high score you have given to our facilities and services. Indeed, our complex has many advantages for those who choose to spend their holiday in Santa Ponsa. A great location and caring, friendly service from staff are very important factors and we are glad to see that you have been able to identify our strengths. thank you for being our guest. We very much hope to see you again in the future. We all send you a warm greeting from Mallorca

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Reviewed 4 weeks ago via mobile

Checked in on 25/4/18 for a few nights. We have really enjoyed our stay and have been pleased with the majority of things. Really good location and only a short walk from the beach and all local shops, bars and restaurants. Plenty to do in the local area. We had a room with a balcony that overlooked the road outside with the beach opposite. We really recommend the restaurant directly opposite on the other side of the road. Great food and great staff. Staff at the hotel are helpful and pleasant and will deal with any requests you have. For a self catering apartment, it was really modern and really nice. Felt comfortable

Stayed: April 2018, travelled as a couple
2  Thank jonesey1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Director de Relaciones con Clientes at Apartamentos Portofino y Sorrento, responded to this reviewResponded 3 weeks ago

Hello jonesey1999
We thank you wholeheartedly for your most positive review and excellent score you have awarded to us. You have made some really lovely comments and have expressed your happiness very clearly, for which we are extremely appreciative. It makes us very proud to see that our efforts really do make a difference to our guests' experience. We are also very proud to hear that the service you received from our staff was to your total satisfaction. Thanks again for being our guest. You will always be welcome at the Sorrento & Portofino Apartments.

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