We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lock in the lowest price from these sites
clubmed.us
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (4,076)
Filter reviews
4,076 results
Traveller rating
2,828
833
259
93
63
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
2,828
833
259
93
63
Show reviews that mention
All reviews club med valmorel special thanks ski lessons chef de village mountain biking special mention dining rooms ski experience a la carte main restaurant ski service food was amazing evening shows many thanks child care well taken care oysters
Selected filters
Filter
Updating list...
4 - 9 of 4,076 reviews
Reviewed 31 March 2022

Never stayed at Club Med before and this was our first time outside the school holiday period in 15 years. The food, entertainment and facilities are amazing. If you prefer a quieter experience, there was an A la carte restaurant, all included as part of the package and a quiet bar area away from the main bar/entertainment. The staff were friendly, enthusiastic and helpful. The best part of the whole experience was the all inclusive package. We all know about the ever increasing cost of lift passes, but these were include together with 5 days of all day ESF lessons, flights, transfers, food and non-premium beverages. I would highly recommend for couples and families.

Date of stay: March 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank peterfd0488
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 March 2022

Staying for the second time in Club Med Valmorel after a great stay in 2020. This year, the team of G.O.'s was very passive, barely interacting. If they wouldn't be wearing face masks, we wouldn't even recognize them as G.O. The exception was Julie from the spa. Very present, kind and always up for some fun time. She even drove us to a party in the village after midnight. She's a real gem!

The service at the reception was terrible. A minor miscommunication between the ski rental and the reception escalated into a real bummer on our holiday. Among the complete reception staff including the chef de village, there was no sense of responsabillity. I ended up paying 45% extra at checkout for the rental of snowboard material due to a mistake in the ICT system and the unwillingness of the staff to recognize their mistake. There was no manager on duty to attend the issue. The team defenitily needs soms training regarding customer orientation.

We definitally will reconsider our plans for our next trip.

Kind regards
Sven

Date of stay: March 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank sveniso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Club Med, Service clients/Réception at Club Med Valmorel - French Alps, responded to this reviewResponded 24 March 2022

Dear sveniso,

We thank you for sharing feebacks on your recent holidays in Club med Valmorel. While we were delighted to host you we are truly dismayed to hear that your experience within our Resort did not fully meet your expectations.

We know that our GMs have a high standard of expectations. We have shared all your valuable comments with our Management team in order to continue to monitor the high hand service we strive to provide as a Club Med resort and for this impression to remain an isolated case moving forward.

We hope to see you again in one of our wonderful Villages in order to show you the genuine quality of service and Club Med experience you are entitled to expect from us.

Sincerely,

Valmorel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2022

This was our first time visiting a Club Med Ski having spent a lot of time at the summer holiday Club Meds. From the moment we arrived we had a fantastic time! The staff were great and very attentive to everything we needed. Our room was spacious, clean and perfect for a family with two kids (interconnecting). Food was delicious and catered for every need, including a toddler and a baby. Baby Club and Petit Club were, as with all Club Meds, fabulous. Our children had a great time and really enjoy going to the club each day which is so wonderful to see. Our 3 year old had ski lessons and absolutely loved it. The resort really is perfect for families - we literally had to walk 20 steps with our skis on before we were on the slopes and everything was thought of to make the hard part of skiing holidays easy. A few people who need a special mention:
Jerome - made the whole stay smooth for us and could not have been more helpful
Garance and Marie-Lea in Petit Club, and Luca - made such an effort with our son and daughter
Anne - Sophie in the Gourmet restaurant - every day had a smile on her face and anticipated what we would want!
Christian on reception - so efficient!
Gulham in the main restaurant - always very helpful.
Nicole and Barba - ski instructors who looked after our 3 year old and were fantastic with dealing with the little ones
Thank you again Club Med for making more very special memories for us - we will be back!

Date of stay: March 2022
    • Rooms
    • Service
1  Thank Lucinda1979
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 March 2022

Só posso agradecer pela semana incrível no Clubmed Valmorel, como sempre fomos muito bem acolhidos. Equipe maravilhosa, Nico e Patrick sem dúvidas sempre se destacam, eles conseguem dar a atenção e acolhimento para tornar nossa viagem perfeita. Agora, não poderia deixar de comentar o grande destaque de minha viagem, o instrutor de Ski da turma 2B o ALEX, ele é sensacional um show a parte, ele fez com que essa foi a melhor temporada de neve minha e das pessoas que dividiram a turma comigo, tanto que terminamos a temporada de Ski com o professor e toda a nossa turma, foi perfeito e deixará muitas saudades. Que venha ano que vem... Com certeza repetirei Valmorel!I can only thank you for the amazing week at Clubmed Valmorel, as always we were very well received. Wonderful team, Nico and Patrick without a doubt always stand out, they manage to give the attention and welcome to make our trip perfect. Now, I could not fail to comment on the great highlight of my trip, the Ski instructor of the 2B class, ALEX, he is a sensational show, he made it the best snow season for me and for the people who shared the class with me, so much so that we ended the Ski season with the teacher and all our class, it was perfect and will be missed a lot. May it come next year... I will definitely repeat Valmorel!

Date of stay: March 2022
    • Value
    • Sleep Quality
    • Service
Thank lumahax
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 March 2022

We had a perfect time at the resort with my children who were learning to ski. All very smooth with minor quibbles. Lovely staff and good skiing. Especially for beginners and myself who don't want black mogul runs all the time. Just try to sort the coffee out!

Date of stay: March 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank Iain B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
View more reviews