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Gary T

Nice clean hotel in the centre of shopping complex.

Review of Hotel Parquesur
4.0 of 5 bubblesReviewed 2 Jan 2016via mobile
Highly recommended at the price. 15 ~ 20 minutes to the centre of Madrid by car. Spotlessly clean hotel. Friendly and helpful staff. Very good parking facilities. Excellent restaurant in hotel. Hotel is central to an enormous and busy shopping mall. The mall includes an Alcampo hypermarket, designer outlets, all sorts of fast food franchises, bars, IMAX cinema, 10 pin bowling alley etc. - You name it, it's there!
Date of stay: December 2015
Trip type: Travelled with family
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DireccionAr, Director de Relaciones Públicas at Hotel Parquesur, responded to this review
Responded 4 Oct 2016
Dear Guest,

Thanks for your nice comments on your last stay at Hotel Parquesur.
We are delighted to hear that you have enjoyed your experience with us and we will be glad to see you again. Best regards.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 21 September 2015

A hotel within a shopping mall might sound like a strange idea but after all, 4 stars at a reasonable price: you can't go wrong. Yes you can: old lousy decoration, dim light in the room, safe out of order, window overlooking a wall and a roof not allowing a glimpse of the sky makes you feel like living in a cave and that little extra which makes your stay even worse: there is a car park 'for hotel guests only' that you are not allowed to use, which leaves you with no choice but to park your car yards away on the supermarket car park. Stayed there for 3 nights. Never again.

Date of stay: September 2015
Trip type: Travelled as a couple
1  Thank jmg57
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2015 via mobile

I visited this hotel, area & madrid with my mum and was fairly disappointed with the service and lack of facilities in this '4 star' hotel. Breakfast had a brilliant range of cheeses, breads, Spanish meats etc but by 10:30 was all dried up and not very appealing. It was also rather difficult to even find a cup to pour a coffee in the dining room! The rooms were lovely and well equipped but I was not impressed with the services this hotel gave, it would not be given as four stars anywhere else..

Date of stay: March 2015
Trip type: Travelled with family
Thank Sophie T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 March 2015

... this is your hotel. Good location (not a quiet one) to a last minute shopping or meal, with a good ratio price/quality. The parking is free and in front of the hotel entrance, in the meddle of the shopping park. You just need to honk and wait.

Date of stay: March 2015
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank EduAlv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DireccionAr, Director de Relaciones con Clientes at Hotel Parquesur, responded to this reviewResponded 4 May 2015

Dear Customer,

Thank you for sharing your opinion with us and choosing the Hotel Parquesur for your stay in Madrid. Will be a pleasure to welcome once again with us. Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2014

This hotel was better than I expected after reading some of the reviews on Tripadvisor, it has secure parking and is in a shopping mall complex.
The room I had was actually a smoking room, quite bizarre I thought, but luckily it didn't smell. I did sleep okay on the large bed, the room and bathroom were very clean, so that was nice, and I didn't have any problem with the wifi after asking the girl in reception to help me get online.
The breakfast was good enough, didn't try the coffee though...
My only complaint, although not a problem when I stayed in late September was that the air conditioning didn't really seem to make and difference, so I turned it off, the room did seem a little stuffy, but in all it was pretty good. A short drive from Madrid centre, not sure on the public transport options best to check..

Date of stay: September 2014
Trip type: Travelled solo
Thank soundgesture
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 March 2014 via mobile

I thought I was coming to a typical hotel on a commercial centre, and as such wasn't expecting much. What a surprise then to find a well appointed hotel in a fabulous shopping centre. And (sorry Kathy) not expensive. The whole place is like an all inclusive holiday destination. No problems finding a restaurant here. There's one in the hotel and probably another 20 in the centre. Just don't go to Pizza Jardin!

Date of stay: March 2014
Trip type: Travelled on business
Thank Franglais12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DireccionArHoteles, Director de Relaciones con Clientes at Hotel Parquesur, responded to this reviewResponded 4 April 2014

Dear Customer,

Thank you for choosing the Hotel Parquesur for your stay in Madrid and for sharing your opinion with us. Will be a pleasure to welcome once again with us. Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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