I visited this hotel, area & madrid with my mum and was fairly disappointed with the service and lack of facilities in this '4 star' hotel. Breakfast had a brilliant range of cheeses, breads, Spanish meats etc but by 10:30 was all dried up and not very appealing. It was also rather difficult to even find a cup to pour a coffee in the dining room! The rooms were lovely and well equipped but I was not impressed with the services this hotel gave, it would not be given as four stars anywhere else..