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Hotel is in a great location. Walking distance to mall and restaurants. Also close to public transportation. BEDS are Rock hard. I woke up sore the first morning. The next night I just slept on the couch. Also $20 deposit to use iron that was a first.
Date of stay: June 2024
Trip type: Travelled with friends
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Just about ok ,clean .helpful staff ,con -far away from the city centre,breakfast was same everyday,not a single dish was changed ..it was full in capacity so I had to wait in line for the breakfast..which was too much for me for 4 days ..overall ok
Room tip: Far from city centre..
Date of stay: May 2023
Trip type: Travelled as a couple
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Hotel far from Madrid, but very good if you want to sleep outside the city and have a car. Rooms with American comfort, spacious beds and good air conditioning. Very complete breakfast. Very friendly staff, especially Mr. Daniel who gave us support at check-in and breakfast.
Date of stay: August 2022
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Cleanliness
Service
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Inexpensive alternative to Madrid yet very close. We stayed overnight and called ahead to get a room on higher floor. It was comfortable and clean. There is a mall close by too. The on site restaurant stays open late per Madrids cool nights. The breakfast has cheeses, types of coffee, jamón and breads, croissants but no eggs. Oatmeal and yoghurt is available w fresh juices. A great value really!
Date of stay: August 2022
Trip type: Travelled with friends
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We stayed for 3 nights at this hotel in January. The hotel is very clean, quite cosy and the staff is very helpful they guide you really well about Madrid. Cleanliness 5/5, Staff 5/5, Wifi 4/5, Food 2/5. We had a lot of fun! Loved our stay, will visit again!:)
Room tip: Budget friendly hotel.
Date of stay: January 2022
Trip type: Travelled as a couple
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It is not the best of hotels as any other Holiday Inn express. It has very basic breakfast with bread, cereals, cold meat, yoghurt, fresh juices and limited fruits. The worst part of breakfast are the uncleared tables. Being away from the city centre their rates are on the higher side. Next door though is a proper restaurant with a proper fully fledged bar. Its within a ten minute walk to a mall which has everything. It is also another 10 minutes to a train station. The staff is very professional. I enjoyed a very comfortable stay.
Date of stay: November 2019
Trip type: Travelled solo
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HotelStaff900, Front Office Manager at Holiday Inn Express Madrid - Alcorcon, an IHG hotel, responded to this reviewResponded 4 December 2019
Dear guest, thank you for your assessment we take it to improve the quality of our services. Best regards
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC