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Reviewed 20 November 2015

We needed a hotel close to the airport because we had an early morning flight. We booked a room here because it's fairly close to the airport. Big mistake. There was a dead roach in the tub and the entire room reeked of urine and bleach. We had to sleep with the window open.

  • Stayed: November 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yamini M, Manager at Knights Inn Houston North IAH, responded to this reviewResponded 22 November 2015

I am sorry for what happened. I wish you could of came to the font desk and ask for a manager. I would of been glad to change you to another room. Currently this hotel is under a new manager/owner and my goal is to provide the best service that I can to the guest. Also this property is under renovation so hoping to have upgraded rooms soon. Once again I am truly sorry.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2018 via mobile
Google Translation

Stayed: February 2018, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC