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Reviewed 5 October 2018

Very clean hotel. Good service. Draft beer at the hotel bar was ice cold and very tasty. In room TV was huge. Valet was very friendly. Check-in and check-out was smooth. There is a Starbucks inside the hotel.

Date of stay: October 2018
  • Trip type: Travelled on business
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Review collected in partnership with Hyatt Hotels
Thank kirkjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roohistewart, Guest Relations Manager at Hyatt Regency Houston/Galleria, responded to this reviewResponded 12 October 2018

Thank you so much kirkjones! A lot of people love that we offer Starbucks coffee! I am so glad you enjoyed everything!

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Reviewed 2 October 2018

The hotel is well located for highway access and near to excellent shopping. Staff was welcoming and helpful with recommendations on restauants and local attractions. Parking valet, thought expensive, was quick and friendly.

Date of stay: September 2018
  • Trip type: Travelled with family
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Review collected in partnership with Hyatt Hotels
Thank RandyRussell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roohistewart, Guest Relations Manager at Hyatt Regency Houston/Galleria, responded to this reviewResponded 12 October 2018

Thank you for your review! We look forward to host you again!

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Reviewed 28 September 2018

Try having a beef plate. It is awesome!If you are a tea drinker, stay away from their hot tea.Overall a great hotel, fantastic location.Be prepared to valet park, no self parking!Friendly service!

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
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    • Service
Review collected in partnership with Hyatt Hotels
Thank byazdani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roohistewart, Manager at Hyatt Regency Houston/Galleria, responded to this reviewResponded 2 October 2018

Thank you so much once again byazdani!

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Reviewed 27 September 2018

Best hotel I have stayed at in recent years. Staff go out of their way to accommodate you. Must experience Regency Club also! Silva, who is the attendant in there, will treat you like royalty. Hotel is super clean and modern. Bar and Restaurant are wonderful also,.

Date of stay: September 2018
  • Trip type: Travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Departure16512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roohistewart, Manager at Hyatt Regency Houston/Galleria, responded to this reviewResponded 2 October 2018

Thank you so much! We are so glad you have a great time! We are so happy Silva's service made an impact on your stay! Please come back soon!

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Reviewed 26 September 2018

I used points to book my Hyatt hotel and everything exceeded my expectations. They even had a beer tasting in the lobby. I don't normally drink beer, but after driving 2 hours in pouring rain, I really appreciated a free glass of cold beer.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank cececurrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roohistewart, Manager at Hyatt Regency Houston/Galleria, responded to this reviewResponded 2 October 2018

Thank you so much cececurrie! We always try to surprise and delight our guests, so glad that you had a relaxing stay!

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