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“Excellent Stay at Garden View”
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3 reviews
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Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Horsforth, Leeds, West Yorkshire, England

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Crieff, United Kingdom
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 September 2019 for a stay in September 2019
person found this review helpful

It is disappointing for me to give such a low marked review; Here are the reasons:-
Flat did not live up to its narrative description on website:-
Original finish in kitchen and bathroom although undeniably quality materials, but in reality,in its current state they are tired and showing considerable ' wear and tear' signs.
'Garden View in reality meant an area of grass with a few non descript shrubs, lacking any colour.
On arrival, found no instructions for cooker/oven,and although, on request
Instructed on its use by caretaker, a handbook was never produced.
Despite drawing caretakers attention to a defective ceiling recessed light, immediately above cooker, this was never replaced.
Indeed further lights were defective on spiral staircase and externally above front door.
'Narrative' description of fully furnished kitchen; in reality 4 units partly filled, with numerous ones empty.
My party numbered 3; only 2 placemats and coasters, no tea pot, no egg cups.
Finally no tourist attraction leaflets or local area information sheet were found in flat, I have never found this on numerous stays previously in holiday flats and cottages throughout U.K., over many years.

Date of stay: September 2019
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
17 Oct 2019
Dear Mr Douglas,

We are sorry you felt that way but our housekeeper bent over backwards to assist and help you. Sat with you and your sister making a list of all places to go. Replaced the blubs and went that extra mile. Your own sister felt she had to apologies to our housekeeper for your constant rudeness. On report we felt that whatever we did was not going to be good enough for you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Stay at Garden View”
Reviewed 10 January 2019 for a stay in December 2018

We had an excellent stay at Garden View, Rodley Hall. The apartment is very spacious, warm and well equipped. Great location and on-site, off road parking.
Thanks to Jane for arranging a change of towels half way through our 9 day stay as well.

Date of stay: December 2018
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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