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“Awesome!”
other travellers have booked this property

Review of Bear's Den

BD Exterior
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Bears Den Living Room BD Kitchen
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Very good
15 reviews
BD Exterior
Bears Den Living Room
BD Kitchen
BD Bedroom
BD Bathroom
BD Hot Tub
Bear's Den Deck
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Overview
Cabin -
1 Bedroom, 1 Bathroom, Sleeps 2
Townsend, Tennessee

Reviews from our community

Very good - based on 15 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
50jee
East Sussex, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent location for visiting the Smokies”
Reviewed 18 May 2015 for a stay in April 2015
1
person found this review helpful

Newish cabin with all facilities excellent size for a couple. The furniture was very comfortable,dishwasher, fridge/freezer, washing machine and dryer all in good condition. Bed linen was not clean, which the letting agent's daughter agreed when she brought fresh. The cupboard in the bedroom for clothes needed cleaning, I lined the drawers with carrier bags, so I could use it as we were there for 6 nights, also cleaned off a thick layer (weeks rather than days) from the floor and ledges of the cupboard. The window blinds needed cleaning. I am rather picky, but cleaning issues at the beginning of the season? Some instructions for the hot tub would have been helpful as not all are familiar (us!) it was on the deck on the other side of the bedroom wall and would switch on and off all night - had to ask how to stop it. I would change my recommendation if the areas of cleaning mentioned were tightened up.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location and facilities of cabin
Liked least: Some areas of cleanliness
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 May 2015
We were quite surprised to hear of this guests complaints. We did bring out fresh linens as requested because we do whatever we need to do to please our guests. There was some dirt on the linens when we picked them up but that could have been from the floor where they were laying. The was the day after check in so it could have come from the guests feet or shoes. We did not hear of the other complaints until now and would have taken care of anything that needed to be done if it had been mentioned. Please read our other reviews. We are very conscientious our the cleanliness of our cabins and the majority of our reviews show that.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
823jasona
Oak Ridge, Tennessee
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Awesome!”
Reviewed 25 February 2015 for a stay in February 2015
2
people found this review helpful

My wife and I stayed in this cabin as an anniversary/valentines/birthday getaway. The location is great. It's close enough to the main road that we were able to get out after around 5-6 inches of snow with ease. It's also far enough away from the road to provide peace and quiet. We arrived to an expertly cleaned cabin with everything you could possibly need except food. There are new appliances throughout. The washer and dryer were a huge surprise as they were new Samsung, full size washer and dryer. The bed, although not the best for me, was, seemingly, a mid/top of the line memory foam mattress. The fireplace is perfect. There was a good supply of firewood already there for our use. The dishes were also a surprise. All plates and bowls matched and they were free of chips or cracks.

To sum things up, we have now found our go to place (and we've stayed in most in the surrounding cabins) and we'll be back many times

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Feb 2015
What awesome words to hear about our little Bear's Den cabin. Thank you so much for trusting us with your vacation cabin needs. We do our best to help our customers have a great stay. Please let us know if we can serve you in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
clteafue
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent”
Reviewed 23 February 2015 for a stay in February 2015
1
person found this review helpful

Absolutely love this cabin. Didnt leave but to get food. It was very cozy and in a beautiful, quiet valley. Was easy to get to. Will likely stay in it again!

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Feb 2015
Thank you so much for the glowing words about our Bears Den cabin. It is a special place to many guests now and is growing quickly in popularity. We love to serve our guests and make sure that they have an awesome stay. Thank you so much again and please let us know if we can serve you in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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