First let me start this review with saying that I stay in hotels almost every week for work so I have seen service quality on all levels of the spectrum. This stay was a short stay with my wife and friends to celebrate our 20yr anniversary. I have never seen someone who seems to love her job and her guests as much as Yolanda at this location. She is not only smiling all the time, but she brings a smile or a laugh to each guest that she interacts with. She went out of her way to make us truly feel like guests. I wish I had more names because all of the people we interacted with at the front desk were super friendly and helpful.
We also loved the hotel shuttle service to the nearby areas. The drivers were great! This was a very useful service to us and allowed us to leave the car at the hotel and save some money on Uber rides.
Rooms were great and I love that they are doing the promotion with St. Jude if you skip housekeeping. My only complaint is the beds in the one bed rooms were small. Not sure what size they are, but I think that one bed rooms should be at least a queen which these seemed smaller than that.
Would highly recommend this property!
- Room Service