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“Hydro pool cut in half too much”

Peninsula Aquatic Recreation Centre
Ranked #6 of 45 things to do in Frankston
Attraction details
Reviewed 14 June 2018 via mobile

I have been doing rehab @PARC for 10 months and although the facilities are new &exciting they are also very slow to fix &maintain different areas..eg:water fountain took weeks to get fixed in hydro pool area more than once,should be replaced with a portable one&should have more than 1 fountain anyways..
Steam room door hasn't closed properly for @least 4weeks now &still not fixed.
Staff /Carers
not monitoring groups in hydro pool &allowing them to disrupt others rehab which is a big concern for OH&S as most people are in rehab using hydro pool..
Pool gets cut in half for a class even if there is only 6 pp in that class &all the rest of us paying clients are left to find a space to do our rehab& watch out for mutliple groups with carers hanging around chatting mostly in circles /blocking walking across the pool.
Bags &shoes thrown on every chair which means you can't sit on chairs to relax in between exercises and thongs blocking access in &out of pool &spa almost every visit again a serious OH&S issue..
I usually spend 3hours on a visit 3 times a week & never see steam room get hosed down throughout that time..other centers do this regularly..also disabled toilets only seem to get a mop over once in that time and have lots of hairs on floor most days..I believe they could &should be cleaned once an hour with the amount of people that use them.
Overall PARC is a fabulous center,
Staff @front desk are excellent,
Staff in aquatic area need to be more alert,involved & welcoming..
Unfortunately if the maintenance side of things keeps slipping away it will become shabby in no time..

1  Thank Catriona C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 45 reviews

Reviewed 27 December 2017 via mobile

We had a family day here with our grandchildren and everyone thoroughly enjoyed it, they had a kiddies pool and Water park for the youngsters and 2 awesome water slides for the older kids and us parents, the food in the cafe was fine too

Thank Shardon2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

We love our Seim
School membership and the added perks. Water slides are hilarious and my 6yr old would stay all day if I let him.

2  Thank Nichola C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017

Just recently had a Body Composition Analysis with Krystal.
Krystal is a terrific example of the caring staff PARC has on offer.
I'm very pleased with the cost and the fabulous facilities available.

Great place to get fit!

Thank Dale W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 May 2017

There always seems to be an issue with some pumps and there is always something not working. Also there is no Seniors rate and many seniors take there Grand children to the facility. This is quite mean as there are other concessions. When things aren't working they do not tell you until you are in the Facility and some children like certain things and when you enter they are not working.

1  Thank LCGOOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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