I have been doing rehab @PARC for 10 months and although the facilities are new &exciting they are also very slow to fix &maintain different areas..eg:water fountain took weeks to get fixed in hydro pool area more than once,should be replaced with a portable one&should have more than 1 fountain anyways..
Steam room door hasn't closed properly for @least 4weeks now &still not fixed.
not monitoring groups in hydro pool &allowing them to disrupt others rehab which is a big concern for OH&S as most people are in rehab using hydro pool..
Pool gets cut in half for a class even if there is only 6 pp in that class &all the rest of us paying clients are left to find a space to do our rehab& watch out for mutliple groups with carers hanging around chatting mostly in circles /blocking walking across the pool.
Bags &shoes thrown on every chair which means you can't sit on chairs to relax in between exercises and thongs blocking access in &out of pool &spa almost every visit again a serious OH&S issue..
I usually spend 3hours on a visit 3 times a week & never see steam room get hosed down throughout that time..other centers do this regularly..also disabled toilets only seem to get a mop over once in that time and have lots of hairs on floor most days..I believe they could &should be cleaned once an hour with the amount of people that use them.
Overall PARC is a fabulous center,
Staff @front desk are excellent,
Staff in aquatic area need to be more alert,involved & welcoming..
Unfortunately if the maintenance side of things keeps slipping away it will become shabby in no time..
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