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15 - 20 of 382 reviews
Reviewed 16 July 2018 via mobile

Amazing location,beautiful surrounding,nice room,bathroom not So nice. Bed frames could do with a little dusting. Hair in the bath not very pleasant. Kitchen staff....miserable ladies,none of them smiling,none of them happy. The little old lady made us feel like we were back in school ,asked if we could sit by the window,the reply was her finger pointed to the table at the other end of the room with a cold staring.
Food? All i can say is that i could get the same if not better breakfast with £5 at the corner cafe. Bread?? Cheapest bread option,would expect home baked bread for this rating. Frozen foods,warmed up. That is the breakfast we had. I am sorry But this can’t be a 4* hotel. Not with this miserable attitude from staff and this kind of food. Don’t recommend. As for price? Extremely overcharged = £310/night.
Happy we stopped on our way and had dinner before getting at the hotel for the night stay. At least i won’t regret that.

Stayed: July 2018, travelled as a couple
7  Thank Olivia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2018

Best hotel we have stayed in by far. The room was large had a bathroom with both a separate bath and shower. All communal areas were very clean and well maintained. If you dine here for evening meal you will be asked to sit in the lounge area where you are asked to order your meal and wine. You will then be served horderves. When your table is ready you are taken into the dining room where the waiting on staff are waiting to seat you and place your napkins. The service was excellent and is a credit to the hotel owners. The clientele tend to be over fifty. There is no night life except for a drink back in the lounge after dinner. This however seems to work as it matches the ambience of the hotel. The staff were all very pleasant and obliging and we would love to return. The hotel is 8 miles from barmouth and 20 miles from portmerion.

Stayed: June 2018
1  Thank mumof15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

My husband bought us an overnight stay with a cream tea on arrival at this 1860s country house near Dolgellau in Snowdonia through Activity Superstore (Debenhams). It was a 5 hour drive from home so I extended the stay with an extra night bed and breakfast for which they asked for £100 deposit (unusual but ok?)

The room was tastefully decorated but had no view though we may have had the worst room since we came through the voucher scheme. Note to self don’t do that again!

Staff were friendly but unnatural in a way that’s difficult to describe. Like they weren’t comfortable in their own bodies? It made it difficult to relax. There are family photos all over the house so you feel like you’re staying in the home of someone that you don’t know.

We were told that we could come down anytime between 3-5 to have tea and that upgrading to a full afternoon tea would not be an issue but when we did so we were told that the chef wasn’t in so no afternoon tea but they could knock us up a sandwich? Hmmm...

Food was quite good. There is a bar and a mini bar in the room. Though there were only 2 small bottles of water in the mini bar. I went to the bar to ask for a water jug which caused a flurry of nervous hand waving and ended with me buying a large bottle of water when the tap water was perfectly drinkable!

Checking out was an experience. We were taken to the managers office to settle up which involved multiple A4 ring binders and a calculator complete with a white-haired, head-scratching Bob Cratchit to work out what we owed which in the end came down to me telling him what we had had!

Overall this place had some potential to be spectacular but just wasn’t (although the house is beautiful!) I would have enjoyed seeing them make more of a feature of local products and the local area. Have walking maps for people to take and information about the local area (rather than brochures for cheesy tourist activities) have a room for muddy walking boots and shoes and a walkers lounge where you can warm up after a walk without feeling like you have to clean up first! Get your staff to relax a bit ! It felt quite dated in a way that made me feel like I was 20 years too young to appreciate it (I am in my mid fifties)!

Stayed: June 2018, travelled as a couple
3  Thank YankeeMama_27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2018

The stay formed part of our 7 day trip of Wales and was chosen as an easy inbetween location for the main attractions. Set on a hilltop overlooking hills and valleys, you take a long narrow windy road up to the hotel entrance, heart in your mouth hoping some adreline driven car is not coming straight into you on one of the bends. Once at the top, parked in front of the hotel you can relax, take in the views as the setting is truly beautiful. The house, though not on a grand scale is in the form a manor with ornate architecture, large rooms, high ceilings etc. Welcome is non existent, you walk in to the imposing smell of fresh flowers, lilies in our case (migraine and allergy to many) to a desk where you ring a bell and watch while the person in the room behind frosted windows slowly scuttles to you and welcomes you in a stuffy manner that perhaps they beleive is aristocratic. Your booking is checked, you are given a key larger than your handbag, shown the various rooms downstairs (designed to look lived in but I could do without the smell of age too) and asked if you need help with luggage which you are likely to refuse. Up we go 4 or 5 flights of steps to our room in the eaves more a furnace in the eaves I would say in summer, small but enough. It was furnished adequately with everything you would expect and was fairly clean except for some stains on the 4 or 5 layers of duvets/covers. Bathroom was okay but the shower exceptionally good. The bed is terrible and despite being given a fan you could not sleep. Breakfast next day however is a far improvement, that’s of course if you don’t get the hostess with the frown, the conservatory is light filled with views of the garden, adequately decorated with a good selection of help yourself and cooked food. Worth mentioning are the oats, the sausages, the tea and coffee and the homemade jams. They supposedly have a good menu for dinner but we chose to eat out, we like people who smile to serve us. Day 2 no different didn’t sleep and day 3 we were off. Overall not worth the hype, if you can get in outside summer at no more than £80 a day worth a try.

Room Tip: Anything except those in the eaves
Stayed: June 2018, travelled as a couple
Thank JandK1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2018

What a beautiful place! Gorgeous reception area and dining room, snug library and promises of great luxury...at a price. However, the owners seem to consider it a favor tomyou that you can stay in their home and have not learned the true meaning of hospitality amd contented guests. The dinner menu is supposed to be prix fix..for about two items, everything else is nickel and dimes to death..extra for pretty much everything.

Room Tip: Dont ask for an upgrade inless you are prepared to pay a lot! Read the fine print on any special stays!!
Stayed: October 2017, travelled with family
3  Thank windyridged
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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