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449
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All reviews the bass pro shop observation deck uncle bucks balcony overlooking rocking chairs fish bowl lookout restaurant welcome basket electric fireplace screened in porch mississippi mud interior room complimentary snacks jetted tub elevator ride sales floor johnny morris
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Reviewed 28 April 2018

I enjoyed the stay. Staff was friendly. Management was knowledagable and helpful. This is my second visit and both were pleasant. I will definitely return for pleasure. The rooms were clean and the views were spectacular.

Stayed: April 2018, travelled on business
Review collected in partnership with this hotel
Thank straussero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nycole_H_BCY, Front Office Manager at Big Cypress Lodge, responded to this reviewResponded 28 April 2018

Thank you for your review, straussero! We are so happy that you enjoyed your stay with us and the views. We look forward to having you back with us soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2018

The trip was interesting and amazing!! The hotel was spacious and had a great view at night. The people were amazing and nice especially Dayley!! She was warm and greeted us with a great smile. She made sure our stay was nice and comfortable. Hopefully, we will get a chance to come back!!

  • Stayed: April 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank ksmith19942018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nycole_H_BCY, Front Office Manager at Big Cypress Lodge, responded to this reviewResponded 28 April 2018

Thank you for your review! We are so happy that you loved your stay with us and we look forward to having you back with us soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2018 via mobile

I was kidnapped by my wife for my birthday and taken to the Big Cypress Lodge for a night's stay. The hotel worked with her to keep it a surprise. What a wonderful and fun time for the two of us.

The service level was over the top, but the highlight was Amy at the front desk. So very professional, courteous, friendly, and just added sparkle to an already nice experience. The location in the Pyramid Bass Pro location makes it interesting in itself. The entire facility is very clean and well managed. The amenities were numerous and included an individual birthday cake fo two, a welcome basket full of snack treats, free water, and a very comfortable bed. Jacuzzi, bathroom fit for a king, exceptional view of the city from our window, free tickets for two on the elevator to the top of the Pyramid, and a really neat lighted faux fireplace added a great deal to the pleasure of the stay.

Great walk-around experience in Bass Pro, lots of things to see. Was not impressed with the fish bowl restaurant. The hamburger patty was very stingy, and the bun had a sticky film on it. Not worth the price.

Valet parking was top notch and there were two bottles of water in our car when we picked it up at departure.

We thought the price was very reasonable for what we received. We recommended it to our granddaughter for her soon to be wedding night.

Only surprise was as we were drifting off to sleep, a soft siren or whizzing sound grew in volume awakening us. A trip to the bathroom disclosed it was coming from the jacuzzi. I turned it off, but it happened two more times. The front desk said that it was purging. A bit unnerving.

Great stay. Recommended

Stayed: April 2018, travelled as a couple
1  Thank mjlarivi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nycole_H_BCY, Front Office Manager at Big Cypress Lodge, responded to this reviewResponded 27 April 2018

Thank you for your review, mjlarivi! We are so happy that your kidnapping turned out so well and that we were able to assist in your birthday surprise. It is so much fun on our end as well and we are thrilled that you were very happy with your stay! Thank you so much for coming and we look forward to not only having you and your wife back (maybe for a spa getaway for her!) but also having your granddaughter here for her wedding night!

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Reviewed 25 April 2018

This is the first time I stay in Big Cypress Lodge and I was thoroughly impressed! At our arrival, we felt we were being welcomed by long lost friends. The well appointed details and cleanliness or our room were highly satisfying, coupled with our deck overlooking the "swamp." It was a lot of fun to sit in the balcony in the evening to people watch, and enjoy the quiet with a nice glass of wine after the store closed. However, what I enjoyed the most was the friendly staff. I would be more than happy to stay here again in the near future. The level of customer service in this hotel surpasses any other I have ever encountered. Thank you for a wonderful experience!

  • Stayed: April 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank gabymar11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nycole_H_BCY, Front Office Manager at Big Cypress Lodge, responded to this reviewResponded 27 April 2018

Thank you for your review, gabymar11! We are so happy that you enjoyed your stay with us here at Big Cypress Lodge! We were so happy to have you and we look forward to having you back with us very soon!

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Reviewed 21 April 2018

Great location and well appointed rooms but the most importantly the service levels and staff friendliness... Every single staff members were overly friendly and accommodating. I would say one of the best well trained staff I have ever encounter with!

Room Tip: Interior Rooms
Stayed: April 2018, travelled with family
Review collected in partnership with this hotel
Thank ntask2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nycole_H_BCY, Front Office Manager at Big Cypress Lodge, responded to this reviewResponded 27 April 2018

Thank you for your review, ntask2018! We are very happy that you enjoyed your stay with us and that all of the staff exceeded your expectations. We work hard to ensure the most excellent service for each of our guests and we are thrilled that you got to stay with us and experience that first hand. We look forward to having you back with us soon and providing you with excellent service!

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