We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Telemachus312
Boston, Massachusetts

Okay, but could be better

2.0 of 5 bubblesReviewed 4 weeks ago
The room was spacious, but it was very poorly lit.
The bed was comfortable, but got about eight spider bites on my arms.
The breakfast was adequate, except for the fact that the hotel ran out of sausage gravy.
I would stay elsewhere if I were to visit Memphis again.
Date of stay: June 2024
Trip type: Travelled with family
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Covington, Owner at SpringHill Suites by Marriott Memphis Downtown, responded to this review
Responded 4 weeks ago
Dear Telemachus312,

Thanks for your feedback concerning your recent stay. We will definitely address your issues with our hotel staff. We hope you will give us another chance to serve you the next time you travel Memphis.
Best Regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$314
  • Priceline
    $314
  • Expedia.com
    $314
  • Hotels.com
    $314
0.4 km from SpringHill Suites by Marriott Memphis Downtown
Free Wifi
Restaurant
The Peabody exterior
$427
Fully refundable
  • Official Website
    $427
  • Algotels
    $338
  • Vio.com
    $425
0.4 km from SpringHill Suites by Marriott Memphis Downtown
Pool
Restaurant
$314
  • Priceline
    $314
  • Algotels
    $295
  • Hotels.com
    $314
0.6 km from SpringHill Suites by Marriott Memphis Downtown
Free Wifi
Pool
$281
  • Wyndham
    $281
  • Skyscanner.com
    $255
  • Priceline
    $281
0.8 km from SpringHill Suites by Marriott Memphis Downtown
Free Wifi
Free parking
$289
Fully refundable
No prepayment needed
  • Official Site
    $264
  • Vio.com
    $247
  • Expedia.com
    $260
1.4 km from SpringHill Suites by Marriott Memphis Downtown
Free Wifi
Restaurant
$380
Fully refundable
  • Hotels.com
    $477
  • Skyscanner.com
    $317
  • Expedia.com
    $477
11.1 km from SpringHill Suites by Marriott Memphis Downtown
Pool
Restaurant
$249
  • HIExpress.com
    $249
  • Priceline
    $249
  • Expedia.com
    $249
10.3 km from SpringHill Suites by Marriott Memphis Downtown
Free Wifi
Free parking
$190
  • Wyndham
    $190
  • Algotels
    $166
  • Expedia.com
    $190
17.5 km from SpringHill Suites by Marriott Memphis Downtown
Free Wifi
Free parking
$143
  • Wyndham
    $143
  • Priceline
    $143
  • Expedia.com
    $143
9.7 km from SpringHill Suites by Marriott Memphis Downtown
Free Wifi
Free parking
$733
Fully refundable
  • Hotels.com
    $730
  • Skyscanner.com
    $613
  • Expedia.com
    $662
1.0 km from SpringHill Suites by Marriott Memphis Downtown
Free Wifi
Restaurant
View more hotels in Memphis
Reviews (1,025)
Filter reviews
1,025 results
Traveller rating
349
419
154
73
30
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
349
419
154
73
30
Show reviews that mention
All reviews kress building main street trolley line beale st valet parking within walking distance self park front street breakfast room oatmeal civil rights museum would stay here again breakfast was included valet service per day mississippi river outdoor pool
Selected filters
Filter
Updating list...
2 - 7 of 1,025 reviews
Reviewed 14 May 2024 via mobile

The valet at this hotel is a great service! I want to especially thank Kylan, who was super helpful and patient, even when I presented him with a difficult situation. He made me feel welcome and he put me at ease with his calm demeanor and kind smile. I am grateful!

Date of stay: May 2024
Trip type: Travelled with family
Thank PartyOfSix96
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 May 2024

The place delivered on our objectives for our stay but note it could be considered average (3/5) pending your expectations. On the plus side it is brilliantly located on Main St, at a tram stop, really easy to come and go from. Our room was huge so brilliant for being on the road when you are living out of cases. Coffee maker in room & fridge for drinks. Valet parking was really handy and again a plus point. Breakfast is included in the rate although we mainly took coffee and juice and had breakfast elsewhere as the offering is pretty basic. On the downside there is no housekeeping. Basic facilities elsewhere, our room was never made up or refreshed. Very basic toiletry provision (ideally bring your own) and really small towels.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 0011223344
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 May 2024

I stayed here for one night on May 5, 2024 with my son. Its a nice property and our room was fine so no issue there. The hotel is a little dated but the location makes up for it. Its located just a short walk from Beal St. and the river front and if you cant walk there is the trolley behind the hotel that can take you to Beal. The walk to Beal or the river front is about 10 minutes. There is a Walgreens located right behind the hotel. Breakfast in the morning was fine with good selections. My issue was the hot tub. It is in dire need of refurbishment and the water was dirty and cold not hot. The tile around the inside of the tub had years of oil scum on it and it had not been cleaned forever. I would not use it and its disgusting. The pool seemed ok though.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank caymankid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan Covington, Owner at SpringHill Suites by Marriott Memphis Downtown, responded to this reviewResponded 9 May 2024

Dear caymankid,

I apologize for the issue you had with our hot tub. We appreciate you bringing this to our attention and I forwarded this to our maintenance leader for review.
We hope you will stay with us again the next time you travel to the Memphis area.
Susan Covington

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2024

Everyone is extra friendly. Michael is the best valet. He is very knowledgeable about Memphis and giving travelers ideas of where to see & eat while in town. A great young lady bartender. She was so pleasant. Nice location. Walking distance to lots of fun.

Room tip: Pool is not heated
Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wanda V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 April 2024

Our stay was great! Very well located within walking distance of all of downtown attractions, but very quiet at night, even on a Saturday. We used the valet service for parking and it was super quick whenever we needed our vehicle. Michael was extremely friendly and helpful.

Date of stay: April 2024
Trip type: Travelled with family
Thank Gina P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews