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Kathleen O

Car Valet Staff excellent!

4.0 of 5 bubblesReviewed 2 Apr 2024
My husband and myself are moving to AZ. This was our first stop from NC. Our SUV car
was packed with every inch used. We were concerned leaving our car parked overnight. The valet staff David and Cayden let us keep our car in the 10 minute
parking area, so they good keep their eyes on our car.
Hotel was nice and clean. Good area for walking.
Date of stay: March 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,025)
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Traveller rating
349
419
154
73
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All reviews kress building main street trolley line beale st valet parking within walking distance self park front street breakfast room oatmeal civil rights museum would stay here again breakfast was included valet service per day mississippi river outdoor pool
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9 - 14 of 1,025 reviews
Reviewed 13 March 2024

Michael at valet was very attentive and helpful. It was some miscommunication with housekeeping that staff were able to assist with. The hotel is in an excellent location with easy accessible restaurants, activities, and Beale Street. Walgreens was across the street which was a plus for late night snacks.

Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Shuntel G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 February 2024

David, who was working the valet stand was great. All valet workers were very quick and helpful. Great experience from each and every worker at the Springhill Suites downtown Memphis. There is not much parking so valet is a must. He was hustling to keep everyone moving.

Date of stay: February 2024
Trip type: Travelled on business
Thank G2897JHjesseb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 January 2024

So far the stay has been wonderful. Check in was smooth, breakfast was tasty and valet was quick, polite and very efficient. Property was clean . All of the staff has been great. Michael provided excellent service! He’s a keeper. Would stay here again if business brings me back here.

Date of stay: January 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Cindy M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 January 2024

We stayed here on a Southern trip. Located in downtown Memphis it was right in the center of things. Room was spacious and comfortable. Valet parking was reasonable. Staff was very helpful. Small fridge in the room. Free breakfast included.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Davanrn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 January 2024

Staff was great!! We came in with a larger vehicle and Michael squared us away with convenient parking! Also, the front desk was accommodating with getting us more sheets and towels for our little tribe! Recommended with two thumbs up!! 👍🏽 👍🏽

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Tour15914990403
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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