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mo2557
Cairns, Australia

Had an amazing time here.

Review of Morag's Lodge
5.0 of 5 bubblesReviewed 22 Apr 2017
I stayed at Morag's Lodge for 2 nights as part of the Haggis Adventures 5 day tour. Check in and out was easy as, the rooms and ensuite bathrooms were very clean. Also dinner and breakfast were great and really well priced. Staff were friendly, and a lot of fun to hang out with in the bar at the end of the night. I loved the trivia night and getting dressed up in the tartan togas in the bar. I would recommend this place and if I'm ever up that way I'll definitely stay again.
Date of stay: April 2017
Trip type: Travelled solo
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Claire C, Manager at Morag's Lodge, responded to this review
Responded 24 Apr 2017
Thanks for your great review! We are delighted to hear that you had an awesome time with us. We take pride in our standards of cleanliness & friendliness and are very happy that you enjoyed hanging out with us - we look forward to welcoming you back some day!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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        All reviews self catering kitchen bed dorm private room great glen way haggis loch ness boiled eggs laundry service common areas free tea and coffee breakfast and dinner bike storage drying room great place to stay stayed here for two nights packed lunch porridge
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        408 - 413 of 775 reviews
        Reviewed 23 April 2017

        I stayed in Morag's Lodge for two nights with my friend. We both had a great time there. I love the peaceful and cosy atmosphere there, especially after a long day tour outside. It was enjoyable experience, no matter dancing on the table in the bar or curling up on sofa chatting with friends.The Intrenet is not very steady. I couldn't connet to wifi unless staying in the lounge.The food there is okay. I didn't expect to have Chinese food there. Well, It will be better if I can have saussage for breakfast. Lol. Fort Augustus is a nice place to walk around. I missed the fisf&chip store there. Aw, also a bar called Bothy? Haha

        Date of stay: April 2017
        • Trip type: Travelled with friends
          • Sleep Quality
          • Rooms
          • Service
        Thank Vicky L
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Claire C, Manager at Morag's Lodge, responded to this reviewResponded 24 April 2017

        Thanks for your review! We are glad to hear you enjoyed both the lively bar and comfy sofas in the sun-lounge! Our Wifi is currenty only available in the public rooms and some bedrooms but our plan is to extend coverage around the hostel - quite a challenge in an old building with thick walls! We offer locally sourced meals but as you say there are other options just a short walk away. We hope you had a great onward trip :0)

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 22 April 2017

        We stayed here on an overnight Highlands tour. The rooms were clean and bathroom satisfactory (though no wifi in some bedrooms). We did have an issue with the bar staff, who we found sexist and disappointingly close-minded throughout the pub quiz. During a pickup line game a couple of my friends were made to switch out so two girls/two guys couldn't "flirt" with one another, and instead made my friend uncomfortable by making her deliver her line to a man working there. Catch up with the 21st century, Morags!

        Date of stay: February 2017
        • Trip type: Travelled with friends
          • Sleep Quality
          • Rooms
          • Service
        1  Thank hiker02371
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Claire C, Manager at Morag's Lodge, responded to this reviewResponded 24 April 2017

        Thank-you for your review. We are extremely disappointed to read that you have misunderstood the pub quiz round and that this resulted in your friend being uncomfortable. The aim is to switch people around in the pub quiz so that they are not with their friends as this helps break the ice. Whether they are switched with a male or female is irrelevant and every night we have a pub quiz there are different combinations of males and females. We are very sorry that you took offence to the fact that on this particular night males were paired with females. We are an open and diverse team that actively promotes acceptance and inclusion - which is one reason that our pub quiz nights are known as legendary! We currently only offer Wifi in the public rooms and some bedrooms but the plan is to fully extend coverage around the hostel - a bit of a challenge in an old building with thick walls!

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 21 April 2017

        Room was great; bed equipped with useful stuff and good ensuite.
        Excellent bar and entertainment. But annoyed by tour staff/buddies hogging the bar space and chatting endlessly to bar staff at the expense of attending to guests.
        Breakfast was ok. Evening meal was basic. Pack lunch was ok.

        Date of stay: April 2017
        • Trip type: Travelled with family
          • Value
          • Location
          • Service
        Thank Charles M
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Claire C, Manager at Morag's Lodge, responded to this reviewResponded 24 April 2017

        Thank-you for your review. We are happy to hear you found our rooms, bar & entertainment excellent, but are very disappointed to hear that we failed to deliver the level of service that all of our guests deserve. On the night you stayed we were hosting groups with trainee tour guides who our staff were excited to meet and vice versa, this does not excuse the fact that our bar team could have managed access to the bar better. Thank-you for bringing this to our attention, we will be using this feedback to improve how we deliver Highland Hospitality at its best and for further staff training sessions. Thanks again and we hope you had agreat onward journey from here!

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 19 April 2017

        Rooms were clean and conveinient. Check In was ok. We could check in earlier, just the warm water was not working till check in time. , Breakfast was really yummy.everything was great. The only thing I did not like was the loud music at night.
        Excellent Location directly along Great Glen Way. I especially liked the opportunity to charge your phone on every bed in the dormrooms- thats mosly an issue in hostels ;-)

        Date of stay: April 2017
        • Trip type: Travelled solo
          • Location
          • Sleep Quality
          • Service
        Thank theirishdodo
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Claire C, Manager at Morag's Lodge, responded to this reviewResponded 20 April 2017

        Thank-you for your review - we are perfectly located right on the Great Glen Way so perfect for walkers. We have our heating & hot water on a timer so we are not wasting energy when we do not have guests in-house, one of our many commitments to sustainability #livegreen #sustainabletraveltips We are sorry that you did not enjoy the music from the bar, every night is different with us depending on who we are hosting, some nights are chilled, some more lively. Glad you made use of our powerpoints - they are a huge plus of staying here in the digital age ;0)

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 19 April 2017

        I stayed 2 nights at Morag's. The accomodation was suggested by the Haggis Adventure tour. I could have booked somewhere else, but decided to go with the flow. Personally, I hate hostels because of the shared rooms/toilets. If you get loud roommates, you are doomed. And the toilets are always a pickle regarding timing (there weren't any private rooms available at the time). Regarding the hostel, it is well kept and clean. They offer dinner and breakfast or self-catering kitchen and there is a bar where they hold their nightly entertainment. Fortunately, the entertainment doesn't end late, otherwise, because of the room I was assigned, I could have not been able to sleep. The staff is very polite and accomodating and are amazing cooks!

        Room tip: If you want to go to sleep early, ask for the rooms further away from the bar.
        Date of stay: April 2017
        • Trip type: Travelled solo
          • Location
          • Sleep Quality
          • Service
        Thank Maggie S
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Claire C, Manager at Morag's Lodge, responded to this reviewResponded 20 April 2017

        Ha-ha yes..."Morag" is Nessie's cousin! We are happy to hear that despite a hostel not being your ideal choice that you found us to be clean, friendly, and that you enjoyed our homecooked food. Our private rooms are popular so late bookers tend to have the dorm option only. We hope you enjoyed the rest of your trip with Haggis Adventures!

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        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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