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hiker02371
Glasgow, United Kingdom

Average Lodging, Below-Average Acceptance

Review of Morag's Lodge
3.0 of 5 bubblesReviewed 22 Apr 2017
We stayed here on an overnight Highlands tour. The rooms were clean and bathroom satisfactory (though no wifi in some bedrooms). We did have an issue with the bar staff, who we found sexist and disappointingly close-minded throughout the pub quiz. During a pickup line game a couple of my friends were made to switch out so two girls/two guys couldn't "flirt" with one another, and instead made my friend uncomfortable by making her deliver her line to a man working there. Catch up with the 21st century, Morags!
Date of stay: February 2017
Trip type: Travelled with friends
4.0 of 5 bubblesRooms
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claire C, Manager at Morag's Lodge, responded to this review
Responded 24 Apr 2017
Thank-you for your review. We are extremely disappointed to read that you have misunderstood the pub quiz round and that this resulted in your friend being uncomfortable. The aim is to switch people around in the pub quiz so that they are not with their friends as this helps break the ice. Whether they are switched with a male or female is irrelevant and every night we have a pub quiz there are different combinations of males and females. We are very sorry that you took offence to the fact that on this particular night males were paired with females. We are an open and diverse team that actively promotes acceptance and inclusion - which is one reason that our pub quiz nights are known as legendary! We currently only offer Wifi in the public rooms and some bedrooms but the plan is to fully extend coverage around the hostel - a bit of a challenge in an old building with thick walls!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews self catering kitchen bed dorm private room great glen way haggis loch ness boiled eggs laundry service common areas free tea and coffee breakfast and dinner bike storage drying room great place to stay stayed here for two nights packed lunch porridge
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Reviewed 21 April 2017

Room was great; bed equipped with useful stuff and good ensuite.
Excellent bar and entertainment. But annoyed by tour staff/buddies hogging the bar space and chatting endlessly to bar staff at the expense of attending to guests.
Breakfast was ok. Evening meal was basic. Pack lunch was ok.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Charles M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claire C, Manager at Morag's Lodge, responded to this reviewResponded 24 April 2017

Thank-you for your review. We are happy to hear you found our rooms, bar & entertainment excellent, but are very disappointed to hear that we failed to deliver the level of service that all of our guests deserve. On the night you stayed we were hosting groups with trainee tour guides who our staff were excited to meet and vice versa, this does not excuse the fact that our bar team could have managed access to the bar better. Thank-you for bringing this to our attention, we will be using this feedback to improve how we deliver Highland Hospitality at its best and for further staff training sessions. Thanks again and we hope you had agreat onward journey from here!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

Rooms were clean and conveinient. Check In was ok. We could check in earlier, just the warm water was not working till check in time. , Breakfast was really yummy.everything was great. The only thing I did not like was the loud music at night.
Excellent Location directly along Great Glen Way. I especially liked the opportunity to charge your phone on every bed in the dormrooms- thats mosly an issue in hostels ;-)

Date of stay: April 2017
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Thank theirishdodo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claire C, Manager at Morag's Lodge, responded to this reviewResponded 20 April 2017

Thank-you for your review - we are perfectly located right on the Great Glen Way so perfect for walkers. We have our heating & hot water on a timer so we are not wasting energy when we do not have guests in-house, one of our many commitments to sustainability #livegreen #sustainabletraveltips We are sorry that you did not enjoy the music from the bar, every night is different with us depending on who we are hosting, some nights are chilled, some more lively. Glad you made use of our powerpoints - they are a huge plus of staying here in the digital age ;0)

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Reviewed 19 April 2017

I stayed 2 nights at Morag's. The accomodation was suggested by the Haggis Adventure tour. I could have booked somewhere else, but decided to go with the flow. Personally, I hate hostels because of the shared rooms/toilets. If you get loud roommates, you are doomed. And the toilets are always a pickle regarding timing (there weren't any private rooms available at the time). Regarding the hostel, it is well kept and clean. They offer dinner and breakfast or self-catering kitchen and there is a bar where they hold their nightly entertainment. Fortunately, the entertainment doesn't end late, otherwise, because of the room I was assigned, I could have not been able to sleep. The staff is very polite and accomodating and are amazing cooks!

Room tip: If you want to go to sleep early, ask for the rooms further away from the bar.
Date of stay: April 2017
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Maggie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claire C, Manager at Morag's Lodge, responded to this reviewResponded 20 April 2017

Ha-ha yes..."Morag" is Nessie's cousin! We are happy to hear that despite a hostel not being your ideal choice that you found us to be clean, friendly, and that you enjoyed our homecooked food. Our private rooms are popular so late bookers tend to have the dorm option only. We hope you enjoyed the rest of your trip with Haggis Adventures!

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Reviewed 19 April 2017

I have stayed in Morag's Lodge for 2 nights as part of the Haggis Adventures tour and enjoyed my stay very much. Morag's Lodge is a rather large building with it's own free-to-use kitchen, seating areas and a cosy bar.

The staff are very helpful and extremely friendly. They immediately make you feel at home. Once their shift is over you may spot them in the bar downstairs, they are great fun!

The rooms are basic but have everything you need. Every bed has it's own outlet and a little reading-lamp. The bathrooms are ensuite, and have a toilet, sink and a really nice shower. There was also another separate bathroom in the hallway which you could use if yours was occupied.

Breakfast and dinner were both good. I highly suggest getting dinner there, they have multiple meals available every night, both Scottish and more traditional meals (get the chicken with haggis, absolutely delicious!). The breakfast is buffet style, you can have coffee/tea, juices, toasts and porridge.

There is a small bar located on the ground floor of the building. Good variety of drinks and reasonable prices. Great atmosphere as well! After the quiz on the first night we had a (little) party. The night ended with people dancing on tables and lots of fun!

The Lodge is located at the banks of Loch Ness, in the small town of Fort Augustus. The town centre is only a short walk away. In the town you can find a small supermarket and some restaurants/pubs. Loch Ness is even visible from certain rooms, so great place for trying to spot Nessie!

I very much enjoyed my stay in Morag's Lodge, due to the friendly staff and cosy atmosphere. Would highly recommend staying here!

Date of stay: April 2017
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank elinedewaele
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claire C, Manager at Morag's Lodge, responded to this reviewResponded 20 April 2017

Thank-you very much for your kind and detailed review - we are delighted to hear you had a great stay with us and particularly enjoyed socialising with our friendly team in our cosy bar! We hope you had a great onward trip from us :0)

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Reviewed 17 April 2017

The rooms were pretty spacious and clean, and they came with clean sheets. However the water pressure was kind of low so it was hard to flush the toilets. The dinner that you pay for was very delicious and good value.

Date of stay: April 2017
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Jessica T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claire C, Manager at Morag's Lodge, responded to this reviewResponded 18 April 2017

Thanks for your review - we are happy to hear your enjoyed our meals and dorms. We have double flush systems on all our loos to save water, one flush for wee and a double flush for poo ;0)

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