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Pier Head Hotel Spa & Leisure Centre
Review Highlights
Good location

Pros Nice hotel in a good location overlooking a harbour and beach. Very friendly helpful staff... read more

Reviewed 12 September 2020
holidayseeker
,
Derry, United Kingdom
Basic hotel

This hotel has a great location and does a great breakfast unfortunately the hotel needs some... read more

Reviewed 28 October 2019
D0l0resM
,
Belfast, United Kingdom
via mobile
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2 - 7 of 36 reviews
Reviewed 15 May 2022 via mobile

Spent a night in the Pier Head and it did not disappoint. Wonderful welcome and service extended, with a special mention to Hazel. Food was of good quality and the view from main restaurant unsurpassed.

Highly recommended for all types of stays.

Date of experience: May 2022
Thank Amanda G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 September 2020

Pros
Nice hotel in a good location overlooking a harbour and beach.

Very friendly helpful staff in hotel and bar/restaurant

Rooms were fine and really super clean. Everything was gleaming one of the cleanest we've visited in a long time.

The hotel had good COVID precautions in place.

Food in restaurant was of a good standard not a very exciting menu but very tasty. We had great fish and chips and a lovely pizza .

Nice pool in the leisure centre.

Cons
Great difficulty in booking I emailed ,left it a day or so but no reply, tried to ring several times no reply, when I did get through the lady was busy on another call and said she'd ring back but 3 hours later she still hadn't. Got through 2nd time and was put on hold while receptionist dealt with another customer.

Leisure centre pool doesn't open until 9.00 am and the latest time they could take us for breakfast was 9.00. We always like to have a swim before breakfast and in all the other hotels we stayed in on our staycation the pools opened at 8.00 am or earlier

No wifi in the upstairs bedrooms which is really unacceptable in this day and age.

Rooms are not soundproof can hear next door's guests talking and moving around Fortunately our neighbours were not noisy and didn't stay up late.

Date of experience: September 2020
2  Thank holidayseeker
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2020 via mobile

Good location.
Rooms clean and basic. leisure centre.
Dinner menu is very good and varied.
Staff helpful.
Breakfast well organised - just don't forget to book the night before

Date of experience: August 2020
1  Thank Ann M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2019 via mobile

This hotel has a great location and does a great breakfast unfortunately the hotel needs some decorating the rooms are clean but quite small some have lovely harbour views but very little room to sit and enjoy them.
The hotel lounge desperately needs refurbishing.

Date of experience: October 2019
1  Thank D0l0resM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2019

Small room with Victorian plumbing far too noisy swimming pool was like an ice bath and the gents showers didn’t work the breakfast was very limited and what was on offer was disgusting WiFi is crap bar food was excellent restaurant was closed so can’t comment bed was comfy but couldn’t sleep due to noise of plumbing wouldn’t go back even at gun point stayed at clairegalway last year wish we had drunken the extra hour there instead

Date of experience: October 2019
Thank Stephena007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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