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“Excellent Crowne Plaza - Service Spot on!”

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Crowne Plaza Hotel Dublin Airport
Ranked #1 of 2 Hotels in Santry
Certificate of Excellence
Reviewed 26 November 2016 via mobile

Stayed here for just a single night recently and have to say it's hands down the most complete crowne plaza experience I've had for a while. They recognised status, they gave a choice of reward, they offered help when needed and were just generally 'there' - bar service good - the Guinness especially good and not bad value. Food tasty and not just standard stuff on offer - it actually had flavour and was different!

The room decoration is a bit all over the place - a bit too much going on but otherwise comfy and nice!

Really enjoyed the stay - everything was excellent!

Stayed: November 2016, travelled on business
Thank Visidigi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garret O, General Manager at Crowne Plaza Hotel Dublin Airport, responded to this reviewResponded 2 December 2016

Dear Guest,

Thank you for sharing your feedback in relation to your recent visit. I am delighted to see that you really enjoyed your stay and that you found everything to be excellent. Thank you for recommending us to others, we look forward to welcoming you back.

Kind Regards,

Garret O’Neill
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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402 - 406 of 1,740 reviews

Reviewed 24 November 2016

Our daughter gave my wife and I a big birthday present of dinner B+B. Superb service (Kim in reservations, first class. Receptionist equal) - and we had a lovely day, evening. Tourists to Ireland please note airport shuttle and great location to visit tge beautiful city of Dublin, only a 30 minute bus journey from the centre.

Room Tip: Free shuttle to Dublin airport
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  • Stayed: November 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Rolande A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2016

I had the pleasure to stay in the Crown Plaza Dublin Airport for a week and was thrilled by the place. In the end it is a standard Crown Plaza...what simply says it is very clean, has a great interior, super bath, nice you can always trust the Crown Plaza brand to be superior, a breakfast that makes you eat too much as it is so delicious (of course i avoid the blood pudding that does not fit my taste buds, but my colleagues simply loved it...so it must be good too, if you like it :-))! Now what makes this hotel special is the staff, when i checked in close to midnight the front desk team was still in very good mood and it was real fun to check in with one or to hearty laughs. The restaurant staff was very friendly too. But above and beyond all i want to mention Olga personally. As i had to leave at 4 a.m. i asked for a take away breakfast with a smoothy and and granola bar. As the hotel ran out of it she drove to a store (what i would have never asked for!!!) to get me what i asked for. This is what a computer company calls 'fanatical customer care' in its most positive way. So i want to thank CP for a great stay, and Olga for a great breakfast in the car, airport and on the plane!!! I will be back!

Room Tip: all rooms are great i heard...and the bar is nice :-)
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  • Stayed: November 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Holger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2016 via mobile

Stayed here for one night before a loooooooong flight to Honolulu. Hotel had good restaurant on site with fast service and decent prices.

Check in was fast

Lounge was decent size

Room was clean and spacious

Airport shuttle ran efficiently though the signs could be improved.

Stayed: April 2016, travelled solo
Thank Tony834
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2016 via mobile

We flew into Dublin, checked into the hotel and realized we hadn't eaten since early that morning! We rushed over to the restaurant and it was closed. That is where ANNA rescued us in the Cinnabar in the Hotel next to the restaurant! We were debating on whether we wanted to wait till the restaurant opened or just eat in the Cinnabar. Anna sat us down and got a menu from the restaurant and her menu and went over them with us. We decided to eat with her and she did an amazing job! She was quick to bring whatever we needed and gave us great information on the menu. Her recommendations were wonderful. She also helped us with things we should see while visiting Dublin. Our food was great and the service thanks to ANNA was even better! I sure hope that the management of this establishment appreciate the job she is doing. It made our visit exceptional. Thank you Anna and thank you Crowne Plaza Hotel.

Stayed: November 2016, travelled with family
Thank Ray J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Dublin Airport

Address: Northwood Park, Dublin 9, Santry 0000, Ireland (Formerly Crowne Plaza Northwood)
Phone Number:
Region: Ireland > Province of Leinster > County Dublin > Santry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Santry
Price Range: $167 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Dublin Airport 4*
Number of rooms: 204
Official Description (provided by the hotel):
Located in the mature 85 acre woodlands of Northwood Park, minutes from Dublin Airport with our complimentary airport shuttle and a short distance to Dublin City Centre; the award winning Crowne Plaza Dublin Northwood provides the peaceful atmosphere for business and leisure guests to unwind, yet still have all the required business facilities at your fingertips! Conveniently located minutes away from GAA ground Croke Park, as well as nearby Guinness Brewery, Trinity College and International Financial Services Centre (IFSC), Crowne Plaza Dublin Northwood is the ideal location for all your accommodation needs without the busy city centre location. Our warm contemporary event space has the magnificent Redwood Suite for up to 1000 guests and an additional 22 meeting rooms many with wonderful views of Northwood Park. With a passionate team and an impeccable service culture; we ensure that our guests enjoy a truly authentic yet unique experience at Crowne Plaza Dublin Northwood. The design and décor of our 204 guestrooms and Suites is of the highest standard and guarantees you a relaxing stay. Air-conditioning, 24-hour room service, free in-room high speed internet access, pay movies and music on demand as well as wireless internet throughout are just a selection of what you can expect when you choose to spend a night with us. ... more   less 
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Also Known As:
Crowne Plaza Dublin
Dublin Crowne Plaza

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