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All reviews gluten free breakfast loved the pancake machine celiac disease cinnamon rolls easy access to downtown black hills newer hotel hi express wind cave rooms are spacious mount rushmore jewel cave hot breakfast king suite nice breakfast great room great place to stay
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Reviewed 2 February 2019

Easy access to key locations such as the Badlands, Mount Rushmore, Crazy Horse and Custer State Park with excellent wildlife up close.. The hotel is just up the hill from Rapid City, close to a large Walmart an Denny's. The check in was easy, the room was great spec, clean and comfortable very new with great space and a large bathroom.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank j s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Public Relations Manager at Holiday Inn Express & Suites - Rapid City - Rushmore South, responded to this reviewResponded 6 days ago

Thank you for staying with us. We are glad that you had a great stay and were able to access all of the fun things the Black Hills has to offer. We do hope that you will come back and see us again sometime.


Thanks,
Kriss K
Guest Service Manager
Holiday Inn Express Hotel & Suites Rapid City - Rushmore South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2019 via mobile

We we're in town just for the night for a early check in the next morning at the surgery center. The room was extremely clean as was the pool area. The pool water was warm. The front desk staff were very friendly. The hotel was quiet and the beds were comfortable. We were able to quickly get to the surgery center and we're back in time to still get breakfast. I would recommend staying here

Date of stay: January 2019
Trip type: Travelled with family
Thank elizabethd386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Public Relations Manager at Holiday Inn Express & Suites - Rapid City - Rushmore South, responded to this reviewResponded 23 January 2019

Thank you for staying with us. We appreciate you taking the time to review our hotel and for the recommendation. We are glad to hear that you enjoyed your stay and our hotel. We look forward to seeing you again.

Thanks,
Kriss K
Guest Service Manager
Holiday Inn Express Hotel & Suites Rapid City - Rushmore South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2019

The Hotel is very nice, room s looked new. King suite was a great value. Hotel staff was very friendly. We drove into Rapid City each night for dinner. I would definitely stay at this hotel again. I stayed 3 nights.

Date of stay: January 2019
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Pineapldav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Public Relations Manager at Holiday Inn Express & Suites - Rapid City - Rushmore South, responded to this reviewResponded 17 January 2019

Thank you for staying with us. We appreciate you taking the time to review our hotel. We are glad to hear that you enjoyed you stay with us. We hope to see you again in the future.

Thanks,
Kriss K
Guest Service Manager
Holiday Inn Express Hotel & Suites Rapid City - Rushmore South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2018 via mobile

This was a very nice, new hotel. Very spacious and comfortable rooms with plenty of pillows. Nice workout facility. Breakfast was fresh and the dining area SPOTLESS! Plenty of parking that is well lit.

Date of stay: November 2018
Trip type: Travelled with family
Thank nancycX5365JQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Public Relations Manager at Holiday Inn Express & Suites - Rapid City - Rushmore South, responded to this reviewResponded 18 December 2018

Thank you for staying with us. We appreciate you taking the time to review our hotel. We are glad that you enjoyed your stay and our hotel. We hope that you will come back to see us again.

Thanks,
Kriss K
Guest Service Manager
Holiday Inn Express Hotel & Suites Rapid City - Rushmore South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2018 via mobile

This is a very nice hotel that's fairly new and offers a really clean comfortable spot to stay when visiting the Badlands, Mount Rushmore, in the Custer parks. I prefer to stay a little bit away from the parks because it is a touch cheaper, the gas is cheaper, the food is cheaper and it's just more relaxing for me. My only complaint is that half the night we were there we did not receive room service our beds were not made and the towels were not refreshed. The workers at the front desk we're not surprised and it seem like it was a common complaint over the breakfast table. I guess another complaint would be the pool was absolutely freezing indoors

Date of stay: June 2018
Trip type: Travelled with family
Thank grumpypuffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Public Relations Manager at Holiday Inn Express & Suites - Rapid City - Rushmore South, responded to this reviewResponded 20 November 2018

Thank you for staying with us. We appreciate you taking the time to review our hotel. I apologize for the incoveniences you experienced while staying with us. I have forwarded your review to our management team for further training to our staff. We do hope that you will come back to see us again.

Thanks,
Kriss K
Guest Service Manager
Holiday Inn Express Hotel & Suites Rapid City - Rushmore South

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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