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All reviewspatriots pointdowntown charlestonwafflesbreakfast ladythe breakfast areaexcellent locationfront desk staffacross the bridgebiscuits and gravywould stay here againeasy accessclose to downtownstaff was very friendly and helpfulfort sumtergreat place to staybeds were comfortablefree breakfast
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Reviewed 1 June 2018

We chose this hotel because of it's location to the sights that we wanted to visit. We are glad that we did because it was very clean and all of the employees were friendly and helpful. Whenever we visited the dining area Franny was there to greet us with offers to get us anything that we might need telling us not to get out our seats that she would get it for us. Front Desk employees were helpful in suggesting places to eat as well. We would definitely stay here again.

Stayed: May 2018, travelled with family
Thank michaelcD4904TS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Patriots Point, responded to this reviewResponded 2 June 2018

Dear michaelcD4904TS

We are very excited to hear that you enjoyed the convenience and accommodations of your most recent visit with us. Your satisfaction is our top priority and your feedback is more than welcome as an encouraging reinforcement to the policies that we've implemented to improve upon each guests experience. Thank you for sharing and we hope to see you again soon!

Most sincerely,
Best Western Patriots Point
Mount Pleasant, SC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2018

For visiting Charleston is just a bridge over. Close to the shopping area, for the the famous retail stores and close to all known restaurants. And not far the the ferry to Fort Sumter. Also very close to the National Park.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Reynaldo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Patriots Point, responded to this reviewResponded 2 June 2018

Dear ReynoldoF,

It is a pleasure to be your home when you visit the Mount Pleasant area. Your business is very important to us and is always appreciated.

Most sincerely,
Best Western Patriots Point
Mount Pleasant, SC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2018

Location was convenient and exterior appearance was fine. Bathroom was not as clean as expected (hair in tub / shower enclosure - wall and base). Breakfast was sub-par. Beds were comfortable. Elevator was hot and slow, but worked. Lobby and parking were adequate. Staff was knowledgeable and helpful.

Room Tip: Attention to bathroom
Stayed: May 2018, travelled as a couple
Thank Philip K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Patriots Point, responded to this reviewResponded 2 June 2018

Dear Philip K,

Thank you for your comments about your recent visit with us. Your comments are very important as we work to insure all our guest have an enjoyable visit. We apologize for any inconvenience to you. Again, thank you for choosing our hotel.

Most sincerely,
Best Western Patriots Point
Mount Pleasant, SC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2018

We had booked at the hotel next to BW for a three day stay. We were afraid to walk out the door at the other hotel! I started looking for somewhere else to stay and found this BW. I immediately booked a room for the next two nights and cancelled my existing reservation. It was slightly more expensive but well worth it! The check-in staff (Michele in particular) went out of their way to help with anything we needed. The breakfast was fantastic - Franny was great keeping things stocked - and they had a good variety of food. The pool was nice, especially after a hot day of sightseeing. The room was a good size and very comfortable. I would not hesitate to stay here again

Stayed: May 2018, travelled as a couple
1  Thank awilson524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Patriots Point, responded to this reviewResponded 31 May 2018

Dear awilson524,

Thank you so much for choosing our hotel. It is rewarding to read you comments, we are so proud that you enjoyed your visit.
Your business is important to us and is always appreciated.

Most sincerely,
Best Western Patriots Point
Mount Pleasant, SC.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

The Hotel employees were extremely helpful and showed genuine attention to my needs and requests.
They were a friendly group of employees. I was only there for one night, but they made my stay a great experience.

  • Stayed: May 2018, travelled solo
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank b0weryd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloria B, Guest Relations Manager at Best Western Patriots Point, responded to this reviewResponded 31 May 2018

Dear B0weryd,

It is a plesure to receive your comments about our customer service. It is our goal to make everyone feel at home and welcome.
Thank you for choosing our hotel and posting this review of your visit.

Most sincerely,
Best Western Patriots Point
Mount Pleasant, SC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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