We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (401)
Filter reviews
401 results
Traveller rating
175
112
64
26
24
Traveller type
Time of year
LanguageAll languages
More languages
175
112
64
26
24
Show reviews that mention
All reviews fish house water taxi beach club reel bar harbor view room free shuttle new building charleston harbor anniversary weekend uss yorktown patriots point hot tub cargo ships bit dated aircraft carrier an upgrade southern charm
Filter
Updating list...
363 - 368 of 401 reviews
Reviewed 24 July 2016 via mobile

My fiance and I stayed at this hotel for 10 nights and absolutely loved it!
We had a Harbor view room that had an excellent view of the pool, the Harbor and downtown Charleston. The Hotel was very clean and the staff were very friendly and helpful. We especially enjoyed hanging out at the pool and bar which has the best bartender Phil. He gave us great tips on the area, was a lot of fun and made excellent drinks!! Thanks Phil and the rest of the staff for making our trip very special.

Stayed: July 2016, travelled as a couple
Thank Lily L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EveningManagerCHRM, Manager at Harborside at Charleston Harbor Resort and Marina, responded to this reviewResponded 25 July 2016

Lily L thank you so much for your feedback! It was our pleasure to host you and your fiance during your stay! We do have excellent pool, beach, and food and beverage settings to enjoy the downtown Charleston skyline, USS Yorktown and Ravanel Bridge.

Be sure to come visit our new facilities at The Beach Club this coming Summer 2016! Our new luxury hotel boasts the newest technology, custom furnishings, and largest hotel room sizes in the Charleston market! Thank you again for your comments and we look forward to serving you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2016

Room was perfect for out 30th anniversary - road bikes over the bridge and took the water taxi from the hotel to downtown Charleston - best deal in Charleston - great views, a private beach overlooking the harbor without paying the high room rates of downtown Charleston

Room Tip: Room facing the Harbor
  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank teward73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EveningManagerCHRM, Manager at Harborside at Charleston Harbor Resort and Marina, responded to this reviewResponded 24 July 2016

Thank you so much tedward73! We are honored you chose to stay with us for such a momentous occasion! It certainly is a beautiful escape from downtown, with a private beach boasting panoramic views of the downtown skyline, USS Yorktown, and Arthur Ravanel Bridge!

But, what we are most proud of here are the efforts of our staff to make your stay more memorable! Thank you for such wonderful feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2016

yes, i would definitely put this in a motel category, not hotel. i regret staying here even the one night we did. only reason we did stay was that everything else in charleston seemed to be booked. to begin with, when we checked in, found that they had booked us for a two night stay when we only requested one night. not a good way to start out. was told that they require a 48 hour notice for cancellation. we only confirmed one night and asked that IF we would like to stay two nights, was it possible. NOT we want to stay two nights. the rooms had absolutely NO space whatsoever, even though we supposedly were in their upgraded premium rooms. bathroom was so tiny you could only fit one person in. sink was cracked. had a sliding door to the bathroom that was difficult to open and close. found out upon arrival that they were having a "party" by the pool until 9:30 pm. loud obnoxious band directly under our balcony window truly did nothing to add any ambience whatsoever. if you absolutely have to stay here, make sure it's not on a weekend that they are having a party. extra resort fee is for what? there was no breakfast offered. room service never answered when i called, there wasn't even any menu in the rooms. the pool was cloudy and the carpets filthy. the night before, our family stayed at a embassy suites hotel that was beautiful, clean, offered free breakfast and wifi, and cost literally half the price of this dump. the crack above the door lets the hall light shine in the room all night long. the air conditioning did not work well. i can go on but the sooner i leave this experience behind me, the better. if you value good accommodations at reasonable prices, this is not the place for you.

  • Stayed: July 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank heeyabbott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EveningManagerCHRM, Manager at Harborside at Charleston Harbor Resort and Marina, responded to this reviewResponded 20 August 2016

Dear heeyabbott,

I am deeply disappointed your experience was not one that met your expectations. We have completed many renovations since you stayed last and feel our guest experience is much different than when you were here last.

Please let us know if we can regain your trust and an opportunity for you to experience a first class stay.

Sincerely,

Resort Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2016 via mobile

Amazing hotel super close to Downtown Charleston. My room faced the parking lot and still had a view of the ocean. Staff was totally friendly and professional. I definitely would go back and stay here. The pool was clean, the boardwalk was a nice little walk around the marina. I would like to suggest a reschedule of the shuttle service to the beach 8 am - 1 pm, Dogs are permitted on Sullivan's island off leash till 10 am. The dogs dont really let you relax. I love dogs, but lying on the sand as you watch them play and use the bathroom just isn't relaxing. I would have like an option on which time to have been dropped off. Having a 1pm pick up time meant I had to skip lunch. I just thought it was wierd, and not really thought out. I did enjoy my stay otherwise, and can't wait to stay at the new expanded building. See you soon.

Stayed: July 2016, travelled solo
1  Thank ShanaSantos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EveningManagerCHRM, Manager at Harborside at Charleston Harbor Resort and Marina, responded to this reviewResponded 20 July 2016

Thank you for your kind words ShanaSantos! We are the perfect getaway from downtown Charleston on Patriot's Point! We have the best view of the city skyline, Ravanel Bridge and USS Yorktown! Our man made beach is the perfect spot to watch ships pass through the harbor or have an evening cocktail at sunset!

We will revisit our trolley schedule and use your feedback to improve our guest experience! We look forward to having you at The Beach Club when it opens this summer 2016!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2016

The resort grounds were beautiful and well maintained. Our room was not ready until around 5:30-6:00. Check-in is at 4:00. Once in our room was when the disappointment came. Room was in desperate need of maintenance and upgrade. Room was extra small as well as the bathroom. Bathroom appears not to have been updated since the 90's, maybe longer. The bathroom was extremely dated and very small. Probably the size of a guest bath at your home. Paint was peeling, the sink counter was old and had a chunk missing. There was not exhaust fan in the bathroom. Carpets were dirty and need replacing. Door frames and moldings were dirty and well beat up. The outdoor rocking chairs were filthy. Extremely overpriced for condition of room. Otherwise, the view was beautiful and grounds were nice. They do charge a daily resort fee of $12, which I feel should be included in the price of the room and not an extra charge. Because of the extremely small room, there was no sofa or chairs for relaxing. Really only two people would feel comfortable in a room and bathroom this small. The bathroom only had a small tub/combo. Carpet in the common hallway areas were very soiled and are in desperate need of replacing. This hotel needs to shut down and perform a total remodel. Do not feel this hotel is a good value. Overpriced for what you get.

  • Stayed: July 2016, travelled with family
    • Rooms
    • Cleanliness
1  Thank earlenebowman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EveningManagerCHRM, Manager at Harborside at Charleston Harbor Resort and Marina, responded to this reviewResponded 22 July 2016

Dear earlenebowman,

While I am happy to hear that you enjoyed the resort grounds and view from our property overlooking the marina and Charleston Harbor, I am upset to hear that you had a difficult time at check-in and felt so disappointed once you got upstairs to your room. We are in the process of a multi-phase renovation that includes our first floor, lobby, and guestrooms upstairs this coming fall. We take your comments seriously and will be using this internally to improve our guest experience.

We are excited to be opening The Beach Club, our new luxury hotel, boasting the largest average room sizes in the Charleston market. This new hotel will be part of The Leading Hotels of the World collection and will have a unique Four Diamond experience for our guests!

Please call us directly to discuss your experience and hopefully earn the opportunity to provide you the experience and comfort you deserve! Thank you for your feedback and we hope to hear from you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews