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All reviews ocean front marriott resort oceanfront room pool deck self parking palmetto dunes gift shop beautiful beach general store an umbrella bit dated long weekend off season nice resort fitness center shelter cove family vacation
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Reviewed 19 June 2018

We so enjoyed ourselves during our stay. Good location for going to other places in the area. Beach and pool were nice. Lobby and other portions of the hotel are nice and our room was ocean view and very comfortable.

Room tip: Water view
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank tazewell24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Hilton Head Marriott Resort & Spa, responded to this reviewResponded 19 June 2018

Dear tazewell24,

Thank you for staying at Hilton Head Marriott Resort & Spa and for sharing your review. It is a pleasure to know you had a wonderful stay with us and loved our convenient location, along with your comfortable room. We appreciate you choosing us and look forward to seeing you again soon.

Thank you,
J Owens
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018 via mobile

This hotel is really « corporate business » to be by the beach - but it’s well located - the suites are fairly big - it does the job for a night or two. I would pick a more beachy feel next time we come here.

Date of stay: June 2018
Trip type: Travelled as a couple
1  Thank sebastien m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Hilton Head Marriott Resort & Spa, responded to this reviewResponded 18 June 2018

Dear Sebas07,

Thank you for staying at Hilton Head Marriott Resort & Spa and for taking the time to share your review with us! We are committed to ensuring a memorable experience for every guest, so it's always great to receive comments like yours. We appreciate you choosing us and look forward to seeing you again soon.

Thank you,
J Owens
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018 via mobile

Beautiful pool area, chair service for drinks and lunch. Cabanas to rent for $50/day. Wide beach area even when tide is high, doesn’t feel crowded at all. 2 pools - 1 deep (13’) the other larger pool went from about 3-1/2’ - 5’) . Towel service in kiosk outside of 1st floor doors - you get a towel card at check in - each card you can get 2 towels. Indoor pool for if you have a rainy afternoon. 2 outdoor hot tubs, 1 inside. 1 kiddie pool. Hammock area right by the beach. Rooms are well appointed and clean. Beds are comfortable with ample pillows. Small fridge in the room. Valet and self service parking. Bellman to help you with luggage but no carts available for individual use without bellmen. All and all great stay on a family trip.

Date of stay: June 2018
Trip type: Travelled with family
1  Thank gypsy_0512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Hilton Head Marriott Resort & Spa, responded to this reviewResponded 17 June 2018

Dear gypsy_0512,

Thank you for staying with us at Hilton Head Marriott Resort & Spa and for sharing your review. It is a pleasure to know you & your family had a great stay with us and liked our comfortable accommodations and thoughtful amenities. We appreciate your feedback and hope to see you again soon.

Thank you,
J Owens
Director of Rooms

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Reviewed 16 June 2018 via mobile

Stayed for 5 nights with my husband and daughter. The beach and pool area were great and I appreciated that there was covered parking on hot summer days. The hotel itself was a bit dated. There are dining options at the resort but they are WAY overpriced. $8 for a kids corn dog and a bag of chips! We ended up dining off the island most of the time. If you have a “resort view” make sure you are on a higher floor, we were on the 4th floor and had a nice view of a tin roof :(

Date of stay: June 2018
Trip type: Travelled with family
1  Thank Mlss0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Hilton Head Marriott Resort & Spa, responded to this reviewResponded 18 June 2018

Dear Mlss0,

Thanks for taking the time to share about your stay with us. We apologize for disappointing you with some aspects of your stay. Our standards are high, not only in service, but also with maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.

Thank you,
J Owens
Director of Rooms

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Reviewed 14 June 2018

My family just returned from this resort and it was fantastic. The resort is clean and the rooms are spacious.. The beach and pool are very close to the hotel. We have stayed at other resorts in the area the this hotels proximity to the beach and pool were the best.

The best part of our stay was the service. I must commend Alex, the front manager and Scott, the asst. front manager. They were very accommodating when our room was not ready when we arrived (even though it was before the stated arrival time). They remembered our names the entire trip and constantly asked how our trip was going. Their service along with the rest of the food staff, bartenders and cleaning staff made our vacation a huge success, We will definitely stay at this property again!

Room tip: Stayed on floor 2. Quiet yet easy to get too
Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank hfamily20172017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Hilton Head Marriott Resort & Spa, responded to this reviewResponded 14 June 2018

Dear hfamily20172017,

Thanks for the wonderful review and for taking the time to compliment our hardworking team. We are delighted to know you received outstanding service from Alex & Scott, and that they took great care of you. We appreciate you choosing Hilton Head Marriott Resort & Spa and look forward to having you as a guest again!

Thank you,
J Owens
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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