Room was in a good condition. Staff was very polite and helpful. I would surely recommend it to others. They did had continental breakfast, which was very nice as well. I wanted 12 o'clock checkout and they gave me as I asked.
66
30
12
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21
Kaylen M
Tampa, FloridaNeither the room or sheets were clean.
Review of Quality Inn Greenwood Hwy 25
Reviewed 26 Feb 2022
Horrible "Quality" !
Neither the room or sheets were clean.
Bed obviously slept in & only made up as opposed to sheets changed.
Once I changed the sheets they still stunk like washed w/o soap.
Surfaces were dirty.
Such an annoyance to have to get new sheets, clean and make the bed prior to going to sleep after a long work day.
There were upgrades but what's the point if not clean.
Was the management's fault too because despite upgrades, nasty crap was allowed to remain like rusty lamp and disgusting microwave.
The internet was terrible as well.
Told management but they were only mildly apologetic.
Date of stay: February 2022Neither the room or sheets were clean.
Bed obviously slept in & only made up as opposed to sheets changed.
Once I changed the sheets they still stunk like washed w/o soap.
Surfaces were dirty.
Such an annoyance to have to get new sheets, clean and make the bed prior to going to sleep after a long work day.
There were upgrades but what's the point if not clean.
Was the management's fault too because despite upgrades, nasty crap was allowed to remain like rusty lamp and disgusting microwave.
The internet was terrible as well.
Told management but they were only mildly apologetic.
Room Tip: Pull down the comforter and look at the sheets! Also a good idea to bring some sani wipes to...
Trip type: Travelled on businessRooms
Service
Sleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Trends, Guest Services / Front Office at Quality Inn Greenwood Hwy 25, responded to this review
Responded 1 Mar 2022
Dear Kaylen,
I acknowledge how essential your time is and appreciate the input you have provided.
Maintaining a safe and secure and functioning surroundings in our guest rooms and common spaces is crucial, and I regret for not meeting that standard during your visit. Please know that they have been brought to the attention of management and will be resolved in collaboration with our cleaning crew.
We are modernizing our hotel and want to serve you with better accommodations in the future!
Sincerely,
ES – Guest Relations Manager
I acknowledge how essential your time is and appreciate the input you have provided.
Maintaining a safe and secure and functioning surroundings in our guest rooms and common spaces is crucial, and I regret for not meeting that standard during your visit. Please know that they have been brought to the attention of management and will be resolved in collaboration with our cleaning crew.
We are modernizing our hotel and want to serve you with better accommodations in the future!
Sincerely,
ES – Guest Relations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (144)
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trishmH2359HS
Greenwood, South Carolina
11
Date of stay: January 2022
Ask trishmH2359HS about Quality Inn Greenwood Hwy 25
1 Thank trishmH2359HS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Trends, Guest Services / Front Office at Quality Inn Greenwood Hwy 25, responded to this reviewResponded 26 January 2022
Dear Guest,
Thank you for taking the time to leave a review and praising our hotel's cleanliness. Having been able to meet and exceed your expectations is a pleasure for us, and we are glad to have been able to do so. We are looking forward to having you again as our guest.
Best,
ES- Guest Relations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
harveep2021
21
via mobile
It was wonderful stay. The staff was helpful. Just like what I expected. It’s worth money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thank y’all!
Date of stay: October 2021
Ask harveep2021 about Quality Inn Greenwood Hwy 25
1 Thank harveep2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Guest Services / Front Office at Quality Inn Greenwood Hwy 25, responded to this reviewResponded 16 October 2021
Dear Guest,
Thank you for taking the time to write such a lovely review about your stay in our hotel! The pleasure and contentment of each and every one of our guests is our number one priority, w We are delighted to learn that you enjoyed your stay at our hotel. We look forward to sharing more amazing experiences with you in the near future!
Sincerely,
ES – Guest Relations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
spI9554TW
1
First room had a bug on the bathroom. We were switched to a new room. We woke up to a mysterious liquid on the table. We didn't have any cups, bottles, or drinks in the room. There's no evidence that it came from the ceiling. It is very weird! Went to get breakfast in hotel dining area and were disappointed to see the stale bread and room temp breakfast sandwiches.
Date of stay: June 2021
Ask spI9554TW about Quality Inn Greenwood Hwy 25
Thank spI9554TW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Guest Services / Front Office at Quality Inn Greenwood Hwy 25, responded to this reviewResponded 16 October 2021
Dear Guest,
Thank you for taking the time to complete our online survey about your recent stay at our hotel. We appreciate your feedback. Please accept my apologies if our hotel has ever fallen short of your expectations. What you revealed to us here was quite worrisome, so please be assured that our management will look into your concerns and guarantee that a similar occurrence never occurs again.
We hope you will still consider staying with us to prove our services again to you!
Sincerely,
ES – Guest Relations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jessicarN3514YO
1
Upon arrival as we walk in the door a roach is waiting to greet us. The floors were nasty, the commode (lid, seat and around the bottom were nasty with visible trash and what not scattered. I called every hotel in the area and everyone was completely booked. With 4 kiddos and 11:45 our only other option was to sleep in the suburban! My oldest went to shower(with flip flops still on because of the mess) and shower nozzle is broken. “Warm” water only and it only worked for the bathtub! I contacted the front desk and after telling them all the the above, he said ok so what’s the problem??!!!! I said are you kidding me and got so frustrated that I just hung up! I DO NOT recommend this place to anyone!!! I never even read reviews so to post one must means this place is very very nasty!!!!
Date of stay: May 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jessica469l
1
I loved the stay staff was great rooms were comfy, parking lot was well lite. beds and pillows were so comfortable...... i loved jennifer front desk clerk, she was so helpful , and polite. management was great. very very clean i would stay again
Date of stay: April 2021
Ask jessica469l about Quality Inn Greenwood Hwy 25
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.