Upon arrival as we walk in the door a roach is waiting to greet us. The floors were nasty, the commode (lid, seat and around the bottom were nasty with visible trash and what not scattered. I called every hotel in the area and everyone was completely booked. With 4 kiddos and 11:45 our only other option was to sleep in the suburban! My oldest went to shower(with flip flops still on because of the mess) and shower nozzle is broken. “Warm” water only and it only worked for the bathtub! I contacted the front desk and after telling them all the the above, he said ok so what’s the problem??!!!! I said are you kidding me and got so frustrated that I just hung up! I DO NOT recommend this place to anyone!!! I never even read reviews so to post one must means this place is very very nasty!!!!