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mkelly4635
Chappells, South Carolina

Nasty

Review of Rodeway Inn
1.0 of 5 bubblesReviewed 30 Sept 2020via mobile
Gonna call DHEC on this business. They doors need to be closed permanently. Nasty room with holes in curtains and bed spread. Not livable for humans. Looks like a good place for a crack house. Save your money go somewhere else. They will not refund your money either they are thieves. With COVID 19 you could die in this place. Not sanitized to DHEC regulations.
Date of stay: October 2020
Trip type: Travelled with family
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8 - 13 of 14 reviews
Reviewed 5 July 2020

Worst hotel I’ve ever visited. Terrible stink, terrible furniture, huge paint chips everywhere, ac was turned off so super hot upon arriving, couldn’t find reservation so waited for 30 minutes in the heat, fridge and everything was unplugged upon arrival, pillows are awful and bed looks like it has every disease, covered in stains. Blanket has hair and stains. Carpet feels like it’s covered in dirt. Just all around awful. Terrible. Should have paid the extra $20 to stay elsewhere. Booked online and didn’t see room. Hot as crap in room. Just awful.

Date of stay: July 2020
Trip type: Travelled solo
Thank L1099GMbeverlym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 May 2020

Nastiest hotel ever. Would’nt refund me. The room stunk and looked like a drug house. Stay away. The girl at the front desks was rude. With all the Covid 19 going on these rooms will probably infect you with more then Covid. Yuck.

Date of stay: May 2020
Trip type: Travelled solo
Thank timaG9976AB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 April 2019

When I made the reservation on Expedia I chose Pay at Hotel. Well the owner wife and the owner called me today and were extremely rude telling me I better give them a credit card number to run or they were cancelling my reservation. The whole point of Pay at Hotel is to Pay at the Hotel!! Not be harassed by people who barely speak English demanding my credit card number. I told them what they could do with their hotel room and cancelled the reservation through Expedia. I then received an email saying I owed a $66.96 cancelation fee!! HAHA! Good luck with that!!
The reviews of this place already suck and now I understand why!!

Room tip: Just don't stay here!
Date of stay: April 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
5  Thank trishrobison
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RedCarpetInnGwoodSC, Manager at Rodeway Inn, responded to this reviewResponded 19 April 2019

Thank you for taking the time to review our hotel. I am not entirely sure how common it may be for you to reserve rooms online, but in order to fully guarantee a reservation and secure a room at the online rate, a valid credit card must be submitted regardless if you pay online or directly at hotel. Our hotel policy states there is a 24 hour cancellation policy prior to date of arrival therefore we went ahead attempted to do a pre-authorization on your credit card on the arrival date.
As a courtesy, we contacted you by phone and notified to let you know that your credit card had declined and were requesting a valid credit or debit card so that way we could hold your room for the evening as there was high demand. In that conversation, we even clearly stated you could change your form of payment when you checked in but you refused that option. If all hotels were to hold rooms on invalid credit cards and the guest never shows up, we would lose the business from those who actually needed a room. As stated before and in your confirmation email, there is a 24 hour cancellation policy, for which is why you received an email from Expedia. If you have any other issues or concerns, please let us know.

Thanks,
Red Carpet Inn Management
Greenwood, SC

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2019 via mobile

Location is ideal in middle of greenwood. Most hotels charge way to much for a room that you will hardly be in anyways. My last visit was a week stay I was given a good rate and a clean room. That was worth it for the rate I paid but to my surprise I was also offered breakfast every morning of my stay. Staff is super friendly especially the front desk clerk who would always great me with a warm cheerful hello and good morning. I'm from out of town but when I do visit greenwood I stay at red carpet inn. Thanks

Date of stay: March 2019
Trip type: Travelled solo
1  Thank Sabrinalovshotelz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2019 via mobile

Before booking this hotel you should also look at America's best value inn reviews. Same owners. All reviews are completely accurate. The owners do not care about there guests. When we first arrived, they couldn't find our reservation even though I had the reservation number that the same lady gave me..and they up'd the price on us.. we are here for work and have been here for 5 days. Not once have they cleaned our room, replaced towels, replaced toilet paper or taken our trash. And every time we go in the bathroom it smells strongly of drugs. I assume because the people above us are using. There are always people in the parking lot late at night smoking marijuana. It's a very sketchy hotel. But against my better judgement I went Thursday and paid for another week they called me and told me to come
To the office 3 hours later and told me we couldn't stay in this room because we're staying weekly we'd have to go upstairs. Or pay an additional 20$ per night. We have a lot of stuff and I explained in order to do that I'd have to wait on my husband to lift some things. They said to do that I had to pay another 70$ For the one night. I told them that I'm not doing that. They knew when we checked in that we'd be in town for a couple months. So if they couldn't help me we'd take our business elsewhere. My husband was at work with our car so I told them to refund me and we'd leave Monday. They said in order to refund me they needed the receipt and when I told them I didn't have it They began yelling at me and told me if I couldn't cooperate then I could get out or they'd call the police on me. They do not care about their guests. They are 100% unprofessional. Also, the male housekeeper that lives here asked my husband if he's the guy selling ecstasy.. which he's not. Everyone working here is on drugs, living here. It's disgusting. I understand wanting to save some money, that's why we chose to give it a shot but, worst mistake ever! I was a general manager at a best western for years and I've never seen such unprofessional, rude, and down right nasty employees let alone owners. My advice to you is go ANYWHERE else. Your car would be a better option than this hotel. Do yourself a favor.. skip this headache. It's run down and not worth what they charge. And definitely not worth the way you are treated by the OWNERS!

Date of stay: March 2019
Trip type: Travelled on business
Thank Ashleylawrence20100
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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