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Elizabeth E
Macedonia, Ohio

Clean Hotel, Great Service

5.0 of 5 bubblesReviewed 7 Apr 2024
We stayed here twice in March on our way to and from Orlando. Hotel was very clean and staff was very friendly. We will definitely stay here again. Bed was comfortable and breakfast was not bad. We loved the service. staff was polite & very responsive to requests & questions.
Date of stay: March 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (508)
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All reviews front desk close to the airport great stay next morning clean rooms housekeeping staff hot breakfast the breakfast area oatmeal definitely stay here again in town business trip one night stay gsp shuttle
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Reviewed 22 February 2024

Hotel is in great shape. Staff were friendly and helpful. Room was clean. Bed was very comfortable. Nice room layout and large. Shower did not have very good water pressure. Breakfast was just ok, but they have waffles! Overall nice overnight stay!

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Tom W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 November 2023

Although in South Carolina for a sad occasion, the staff at the Hampton Inn and suites Greenville airport were absolutely awesome. Tony Ray, Reggie, Tava and Isaiah all made our stay so very pleasant whatever assistance was needed, they gladly accommodated us

Room tip: Their shuttle driver is most accommodating however to get around. You will either need a rental car or Uber.
Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Marilyn M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casey Lindman, General Manager at Hampton Inn & Suites Greenville Airport, responded to this reviewResponded 5 December 2023

Thank you for staying in our hotel and taking the time out of your schedule to review your recent stay at our property. We strive to offer the best service to all of our guests while they are with us and receiving feedback is the only way we know if we have achieved this. We are very sad to hear about the reason for your trip, but we are happy to hear we were able to make your time here a little better. We can't wait to host you again the next time you are in the Greenville area.

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Reviewed 31 October 2023

Traveling often, its easy to separate a great hotel from the others. Here, the staff was incredible. Quite possibly, the best I've encountered. From Tommie (Tomecka) at night, to Nick and Nichole at the front desk. Observing their customer service to others was truly enlightening and inspiring. Isaiah was a young man who did nothing but smile and offer to help. All of this, quite possibly because Casey, their manager... seemed wholeheartedly invested in each person on the team. I was traveling and only there one night, but will certainly visit again if I'm in the area. This truly... was worth just encountering good humans who are making the world a better place. Well done. Excellent work. Your team surpassed my expectations.

Date of stay: October 2023
    • Location
    • Cleanliness
    • Service
Thank katiedF151AF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casey Lindman, General Manager at Hampton Inn & Suites Greenville Airport, responded to this reviewResponded 5 December 2023

Thank you for staying in our hotel and taking the time out of your schedule to review your recent stay at our property. We strive to offer the best service to all of our guests while they are with us and receiving feedback is the only way we know if we have achieved this. We are thrilled to hear how large an impression the staff made on you. I have been blessed with a fantastic staff and can't wait to share this review with them. We can't wait to host you again the next time you are in the Greenville area.

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Reviewed 25 June 2023 via mobile

Hampton Inn has always been my go-to when I am not camping. This particular Hampton Inn is in a great location and near everything you need to find in Greenville. Great customer service, impeccably clean, all without breaking the bank. Will definitely stay here again!

Room tip: Great parking availability and close to the interstate.
Date of stay: June 2023
Trip type: Travelled with family
Thank GlampingGirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casey Lindman, General Manager at Hampton Inn & Suites Greenville Airport, responded to this reviewResponded 7 July 2023

Thank you for staying in our hotel and taking the time out of your schedule to review your recent stay at our property. We strive to offer the best service to all of our guests while they are with us and receiving feedback is the only way we know if we have achieved this. We enjoy hearing how great the service and room cleanliness was during your stay. We can't wait to host you again the next time you are in the Greenville area.

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Reviewed 3 May 2023

The hotel was newer and was clean. After we ate in town we went to go to sleep. He went to get in his bed and there were 2 spots of blood on his fitted sheet. I called the front desk and was told that housekeeping was not available but that I could come down and get a sheet from them. We had been traveling all day and were tired so he just slept in my bed. We were gone the entire day and came back to the room. We found that the bloody sheet was still there! I called the front desk again and was again told that house keeping was gone for the day. The front desk sort of threw it back on me that I should have mentioned it that morning. I asked why the front desk did not make a note of it! I certainly know that the housekeeping staff is stretched thin but just wonder how the stain could have been missed.

Date of stay: April 2023
Thank CessnaFlyer182
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casey Lindman, General Manager at Hampton Inn & Suites Greenville Airport, responded to this reviewResponded 7 July 2023

Thank you for staying in our hotel and taking the time out of your schedule to review your recent stay at our property. We strive to offer the best service to all of our guests while they are with us and receiving feedback is the only way we know if we have achieved this. We are very sorry to hear about your experience at our property. We pride ourselves on our cleanliness and customer service, but in this instance we fell short. The next time you are planning on staying in Greenville please reach out to me so we can try to redeem ourselves and make your stay truly exceptional.

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