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Hardrock H
Alma, Georgia

Not a bad place!

4.0 of 5 bubblesReviewed 22 Sept 2024via mobile
Hadnt been here in a while.My room was on the front at 117.Room was clean and didnt stink! No smoking room that didnt reek of weed!!Only thing i seen was they really need to defrost their fridges and clean the ice machine.Breakfast wasnt much Saturday morning,waffle maker and yogurt with snack bars.Sunday was a little better with some bananas and clementines,always got cereal.Mcdonalds and Hardees close by!And the best seafood rest.in the area right in front of hotel!!Semi truck parking lot thats big also!
Date of stay: September 2024
Room Tip: Eat at the Blue Ocean!Great food and service!
Trip type: Travelled on business
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Hotel Manager, Other at Quality Inn Clinton - Laurens I-26, responded to this review
Responded 23 Sept 2024
Dear Guest,

Thank you for your review! We’re glad to hear that you enjoyed a clean, smoke-free room during your stay. Your feedback about the fridges and ice machine is appreciated, and we’ll address that promptly. We're also happy you found our breakfast options and nearby restaurants convenient. We look forward to welcoming you back for another stay!

Sincerely,
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 2 June 2024

I was charged a $3.00 resort fee. Upon check in, the clerk informed me the fee was charged by Choice Hotels. I contacted Choice Hotels and was informed the fee was charged by the hotel owner. I spoke to the hotel owner who informed me the fee was charged by Choice Hotels. When I informed him I had contacted Choice Hotels and their response, he changed his story and claimed the fee was for parking and maid service. This hotel's advertisement advertises free parking. It also claims hot breakfast. The only hot item at the breakfast bar was make your own waffles. They had small Danishes that were rock hard and tasted like they were purchased several days ago. As to the maid service, a cigarette disposable tray right outside my room was overflowing with cigarette butts, with several butts on the breezeway. I will never stay at this hotel again and would not recommend it to others.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank terryl654
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Quality Inn Clinton - Laurens I-26, responded to this reviewResponded 3 June 2024

Dear Guest,

We deeply apologize for the inconvenience and frustration you experienced during your stay. Your feedback is concerning, and we take it seriously. We will investigate the discrepancy regarding the resort fee and ensure clear communication with guests moving forward. Additionally, we will address the issues with the breakfast quality and cleanliness promptly. We value your input and hope to have the opportunity to regain your trust in the future.

Sincerely,
Hotel Manager

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Reviewed 2 December 2023

We are snowbirds travelling on our yearly driving trip to Florida. We have been stopping at this Quality Inn for many years - both on our southern and return northern trips. The room was comfortable and quiet, and both my wife and I slept well. Our morning rituals include me getting moving 1st, and then I venture to the breakfast bar to take cereal, yogurt, juice and coffee back to the room for a morning start to our day. However, the desk clerk advised me that I couldn't have food in the room because customers had dropped food on the carpet, and I was only allowed a cup of coffee for each of us. I was disappointed to say the least, especially when my wife pointed out that if the hotel didn't allow food in the room, why was there a microwave and a fridge there? I went across the street to McDonalds and brought back a couple of breakfasts. We will not stay here in the future. BTW, there is a Day's Inn on the same exit the is very comfortable and reasonably priced.

Room tip: Bring your own breakfast -
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Skinns99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Quality Inn Clinton - Laurens I-26, responded to this reviewResponded 2 December 2023

Dear Guest,

I am distressed to see your comments. My apologies for all the bad experiences you had. We never want our guests to go back due to an unpleasant stay. The entire point will be investigated, and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure of a fine stay with us. Please visit us again.

Sincerely,
Hotel Manager

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Reviewed 29 September 2023

very clean and quiet! I don’t remember the girls name, she worked the front desk until 11 pm on 7/2…she was THE BEST! she had the best customer service on anyone I’d ever seen. I wish I had gotten her name to give her the proper recognition she deserves.

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Eisha H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Quality Inn Clinton - Laurens I-26, responded to this reviewResponded 2 October 2023

Hello Guest,

I am very happy to see your positive comments about your stay.
Nice to note the appreciation for the amenities and staff hospitality.
We are privileged to have guests like you.Please come back again and have another fantastic stay.

Sincerely,
Hotel Manager.

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Reviewed 27 September 2023

I have stayed in many choice hotels. This is a best experiance i ever had
nice and clean room, bathroom was vary clean, fast internet, pool was clean
breakfast was good enought for me. staff was very friendly and lady who work in night time was very helpful

Date of stay: September 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank nelson k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Quality Inn Clinton - Laurens I-26, responded to this reviewResponded 27 September 2023

Dear Guest,

Thank you for your wonderful feedback! We're thrilled to hear that your stay at our Quality Inn exceeded your expectations and that you found everything to be excellent, from the cleanliness of the room and bathroom to the friendliness of our staff. We appreciate your positive comments and look forward to providing you with another exceptional experience during your future visits.

Sincerely,
Hotel Manager

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Reviewed 13 August 2023

Checked into Hotel and was given an upgrade and wrote a $7.00 charge on our printed reservation we handed them. Upgrade was given because they didnt have any of the rooms available we had booked so this charge should not have been added. He said we do not have billing available here.

The room was ok, but dated and drab. No plug for the tub so having a relaxing bath was out. No breakfast option and walls thin. Noisy with kids next door and adults fighting all hours of the night so hard to sleep.

Our friend that was to have followed us picked the hotel because it was cheap. She had to back out at the last second so we were stuck

Room tip: Not worth the cheap cost
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank F5280AUjacks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Other at Quality Inn Clinton - Laurens I-26, responded to this reviewResponded 14 August 2023

Dear Guest,

We are sorry you had a challenging experience during your stay. We strive to provide excellent customer service for every guest and will continue to work on improving our processes accordingly. We have forwarded your comments to our team. We will look into the matter and take appropriate action.
We hope that you will give us another chance in the future.

Sincerely,
Hotel Manager.

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