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Best Western Charleston Inn
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Reviews (1,390)
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Show reviews that mention
All reviewsbest westernsfront deskroom was cleanthe breakfast areagreat poolclose to downtownshort drivegreat place to stayfolly beachno elevatorcontinental breakfastwould stay here againyogurtconvenient locationhistoric districtfree parkingbw
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18 - 23 of 1,390 reviews
Reviewed 12 May 2018

The breakfast buffet was excellent. The employee, Kim, who worked the breakfast area was excellent. She was constantly running to fill anything and everything that was empty. She also was pleasant when asked for items/questions. She is a true asset to the company,

Stayed: April 2018, travelled with family
Thank wendydcmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 13 May 2018

Dear wendydcmp,

I'm delighted to hear that you found your stay to be pleasant. We strive to provide the best accommodations and services to our guests. We're happy you enjoyed the breakfast, as well as Kim's excellent customer service.

Thank you for taking the time to fill out a review for us, we really appreciate it and we hope to see you again this summer!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018

Just a warmer pool. Maybe a sitting area to read other than the lobby, which was also very comfortable. Was pleased with my whole experience. Can't think of any significant improvements that need to be made.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank mdavichick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 13 May 2018

Dear mdavichick,

We're so happy to have been able to meet your needs. Thank you for choosing to stay with us, and for providing such wonderful feedback. We're glad you were pleased, and we hope this means you'll be staying with us next time you're visiting beautiful Charleston!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018 via mobile

Cute little hotel. Inexpensive. Very clean. Everyone is super nice. Pool is good. Good distance from Folly and downtown Charleston. Lots of food options around.
Had to leave a day early due to a death in the family and was refunded the night we lost:)

Stayed: May 2018, travelled with family
Thank Megan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 13 May 2018

Hi Megan G,

Thank you so much for taking the time to post your comments, we truly appreciate it. We're happy to hear you enjoyed your stay and thank you for mentioning all of the nice features the hotel has to offer. Our condolences to you and your family. We're happy to help, especially in those times of need. We hope to see you again, and thanks for choosing to stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2018

Lovely property, clean rooms and wonderful breakfast. Will definitely recomend this Best Western and would stay here again. We needed a room change to accomodate our needs, and the staff was very helpful and happy to assist.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 8 May 2018

Hi Karen M!

Thank you for the lovely review and for the recommendation. We're so pleased to hear you enjoyed your experience here with us and we can't wait to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2018

Great location, great employees and a great company. Lots of good restaurant are nearby. Very close to the beaches and the many historical sights around town. I highly recommend this place if you're in or near Charleston!

  • Stayed: April 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lee N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 8 May 2018

Hi Lee N!

Thank you so much for the wonderful review and for choosing to stay with us! We know it takes a lot of time and effort, and we really appreciate it. We're ecstatic to hear you loved everything from the location, to the service. It sounds like you saw a lot of what beautiful Charleston has to offer, but there's so much more! Hopefully you come back to visit us again to take in the rest of the sites!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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