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Reviewed 25 May 2018

great accomodations; great services; thoroughly enjoyable stay. the room was exceptional. Dining and bar were excellent. the staff is extremely cordial and helpful., i would recommend this hotel to anyobe wanting a centrally located luxury Charleston hotel.

Room Tip: balcony facing street
  • Stayed: May 2018, travelled solo
    • Value
    • Cleanliness
    • Service
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlestonPlace, General Manager at Belmond Charleston Place, responded to this reviewResponded 25 May 2018

Dear William W,

Thank you for your review, I am delighted that you had a thoroughly enjoyable stay completed with great accommodations and great services. I am happy to learn that you enjoyed the dining and bar on the premises, as well as our staff, and the central location. We hope to welcome you back should your travels have you return to Charleston.

Sincerely,
Paul Stracey
General Manager
Belmond Charleston Place

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2018 via mobile

We had the most wonderful time at Belomond Charleston Place! The food was delicious and the service was over the top! The spa and pool were VERY nice! We are counting the days til we can return! We’ve traveled many parts of the world and it just doesn’t get better than this!!

Stayed: May 2018, travelled with family
Thank Stoneymom2356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlestonPlace, General Manager at Belmond Charleston Place, responded to this reviewResponded 25 May 2018

Dear Stoneymon2356,

Thank you for sharing your experience and choosing to stay with us. I am so pleased to learn that you enjoyed the amenities, the food and service, and we are looking forward to your travels bringing you back to Charleston and having you stay with us again.

Sincerely,
Paul Stracey
General Manager
Belmond Charleston Place

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Reviewed 24 May 2018

As a former professional hotel critic, I have some definite exacting standards when it comes to them, most of all for any property purporting itself as a five-star facility. Nonetheless, the Belmond Charleston Place not only met my expectations, it exceeded them by an unusually wide margin. I’ll go so far to say it’s the finest North American hotel I’ve had the pleasure of staying at in at least the past five years.

This was my first stay at a Belmond hotel – though to be clear, I’ve stayed at a number of their properties over the years before the Belmond moniker was created. A number of its hotels were formerly part of the Orient-Express chain, which included some of the world’s most renowned and unique properties. My most memorable stay at one of them was at their Sanctuary Lodge in Peru, which has the distinction of being the one and only hotel sited immediately next to Machu Picchu (and the only one that ever will). Others I've previously stayed in include Venice's Hotel Cipriani, the Mount Nelson in Cape Town, and Le Manoir aux Quat'Saisons, arguably the finest hotel in the English countryside. In other words, the Charleston Place sits among some of the world’s true legends.

The hotel’s décor is the epitome of restrained five-star elegance – which is all the more impressive considering its notably more humble beginnings. Prior to its acquisition by Belmond, the Charleston Place was an Omni hotel of not-particularly-distinguished character; indeed, one of the few complaints I can make about the place is its drab, ‘80s-era architecture. (I should note here that the Charleston Place may not be your cup of tea if you’re seeking a stay in a period-built inn. On the other hand, period properties nearly always have negatives, ranging from creaky floors to inadequate water pressure to unusually cramped quarters (by modern standards). Speaking of which, I noticed that some guests have commented that the Charleston Place's rooms feel cramped. That was decidedly not the case with my own room, which featured tall ceilings and more than enough room for two double beds and a seating area.)

Judging from older photos of the guest rooms here, they've undergone a soup-to-nuts overhaul in recent years. The bathrooms in particular appear to have been transformed from dowdy to fabulous. Mine appeared to contain the contents of a small marble quarry, including a deep bathtub lined with gray marble (and inclusive of both a rain showerhead as well as an adjustable height standard one) and high-end frameless-glass shower door. The floor, vanity and sides of the shower area were all marble-covered. Older photos show the same bathrooms formerly featured low beige tubs and fabric shower curtains - definitely *not* what I'd classify as five-star caliber! Both the bathrooms and guest rooms have been redesigned around a classic gray color palette -- the latter has beautiful wood paneling and mouldings -- and despite my personal preference for contemporary furnishings, I couldn’t cite a single fault with them. The bed was blissfully comfortable, with perfectly starched (but wonderfully soft) sheets and a mattress among the best I’ve experienced.

I was offered several room choices but opted for one with a balcony facing Meeting St. While I personally enjoyed people-watching from it – along with the ample amount of natural light afforded by its east-facing view – I’d note that the room had a fair amount of audible street noise even with the doors closed, at least until 11pm or so. Light sleepers might prefer rooms facing the hotel’s interior courtyard, which I believe comprise the majority of the ones available.

Breakfast at the hotel’s Palmetto Inn was similarly flawless. They offer both a buffet and a la carte options; I briefly hesitated before opting for the former – even at five-star hotels buffets can often disappoint – but was very glad I did. Everything I chose was fantastic, even the various French pastries. (To be fair, they weren’t quite Parisian-level perfect, but I can count on one hand the number of hotels outside of France that offer patisserie on that level.)

I had two, and only two, quibbles with the property, though neither comes close to keeping me from giving it a five-star review. First, the hotel offers an airport shuttle service for $20 per person. In this day and age – when one can summon a chauffeured Uber black car or SUV for considerably less, at least if you have two or more people in your party – such an expense comes off as nickel-and-diming, particularly considering the limited number of departure times. Also, the hotel requires guests to sign an affirmative agreement upon check-in to the effect of paying extra for a late checkout – even if it’s a mere half-hour late. While I understand the fact that Charleston has a bacchanal vibe, and some guests may be sleeping off hangovers come departure time, requiring such an accord at check-in seems more than a bit uncouth.

But still: the Charleston Place is easily the finest hotel in (or near) the Historic District – and yes, I’m familiar with its more newly opened competition – and I wouldn’t hesitate to recommend it to aficionados of true five-star-caliber hotels.

Room Tip: The best views can be found in the hotel's east-facing rooms on upper floors; quieter rooms face north and south
  • Stayed: May 2018, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank Jeff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlestonPlace, General Manager at Belmond Charleston Place, responded to this reviewResponded 24 May 2018

Dear Jeff K,

Thank you for choosing to stay with us and for your wonderful review. It is delightful to read your comments, and I am pleased that you enjoyed your stay and took the time to give us your feedback. I am happy to learn that you enjoyed your room, breakfast at The Palmetto Cafe, and the recent renovations and upgrades. Thank you for your kind words, particularly naming us among the "world's true legends." We certainly hope to welcome you back to Belmond Charleston Place should your travels have you return to Charleston.

Sincerely,
Paul Stracey
General Manager
Belmond Charleston Place

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Reviewed 23 May 2018

We stayed at the Belmond for 3 nights to celebrate our anniversary. The southern hospitality here was at its finest. The hotel/room was absolutely gorgeous. The staff members were top notch and made you feel appreciated. Our favorite parts were the pool area, the Palmetto cafe, and the room being so beautiful and peaceful. The king sized bed and the tranquility of the room made this such a good night's sleep. I am a fairly light sleeper and always travel with my noise machine to drown out noises from the hallway or neighbors. I didn't even have to use it once. Michael and Christina at the pool bar were amazing and very memorable. Michael makes THE BEST Strawberry Margaritas. Will be back for sure.

  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank foodie4lifels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlestonPlace, General Manager at Belmond Charleston Place, responded to this reviewResponded 23 May 2018

Dear foodie4lifels,

Thank you for sharing your experience and I am delighted that you chose to stay with us for such a special milestone. I am so pleased that you enjoyed the Southern hospitality during your time here as well as the room and amenities. We hope to welcome you back for many more special times and occasions.

Sincerely,
Paul Stracey
General Manager
Belmond Charleston Place

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Reviewed 23 May 2018

My husband and I recently spent a few days at the Belmond Charleston Place and we can't wait to go back! The staff members were friendly and accommodating (e.g., early check-in, down-free room) and the hotel was very clean. Our room was well appointed and we loved the thoughtful details (e.g., light switches for every light near the bed's headboard). Room service was excellent and the pool was an oasis after a hot day playing tourist. A beautiful and classic property in the heart of the historic district.

  • Stayed: May 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank CMBH2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlestonPlace, General Manager at Belmond Charleston Place, responded to this reviewResponded 23 May 2018

Dear CMBH2018,

Thank you for your review and for choosing to stay with us. I am delighted that you enjoyed a wonderful stay as well as the well-appointed room, details, and amenities. We certainly hope that we are able to welcome you back to Belmond Charleston Place should your travels bring you back to Charleston, and for the best rates available, please book directly with us.

Sincerely,
Paul Stracey
General Manager
Belmond Charleston Place

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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