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Reviews (3,275)
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1,644
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All reviewsswamp foxhistoric hotelking streetgreat locationolder hotelwithin walking distancefarmers marketsmall bathroombeautiful lobbycorner roombell staffdowntown charlestonsouthern charmbed was very comfortableparking garagefmconference
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Reviewed 2 May 2018

Our first time staying at the Francis Marion. We chose this hotel because of it's excellent location. Near shopping and restaurants. The hotel is historic and the room gives a feel of being back in that time. It is quaint and we had a lovely view of the park. The bathroom is very small but that's due to the architecture of the times. The room however was perfect. Front staff were always courteous and helpful. We had Monique take care of our room and she was a delightful surprise. She took care of our every need with a smile. Wish we could take her with us on all our trips... Thank you Monique from the Golden Girls. Enjoyed our stay thank you to all at the Francis Marion Hotel.

  • Stayed: May 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank FloridaSoutherners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMH_Manager, Manager at Francis Marion Hotel, responded to this reviewResponded 3 May 2018

We're so thrilled you enjoyed the location and accommodations. You can always count on our team for friendly and helpful service, and we'll be sure to let Monique know what a great job she did taking care of you. We hope to welcome you back in the future.

All the best,
Stephen Parker, Hotel Manager

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Reviewed 1 May 2018

Francis Marion in heart of a great area of Charleston; many amenities close by and all within walking distance. Never used my car after I arrived. There were 4 Ubers within 3 minutes anytime I would need if going to dinner or out late. Close to Marion Square and a great Saturday AM weekly market. As usual the Charleston weather cooperated and was beautiful as advertised.

Room Tip: Sothern views were not really pleasing, rooms comfortable and clean; elevators slow; my overall Charleston experience was very good!!!!!
  • Stayed: April 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank dave h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMH_Manager, Manager at Francis Marion Hotel, responded to this reviewResponded 3 May 2018

Thank you so much, Dave! Comfortable and convenient accommodations are what we're here for. We hope you'll choose Francis Marion again if you ever return to Charleston.

Best wishes,
Stephen Parker, Hotel Manager

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Reviewed 1 May 2018 via mobile

Beautiful hotel. Great location. Can walk to many shops and restaurants or take a bicycle cab. Very friendly and informative staff to answer questions and offer suggestions. Really great place. Parking garage close to hotel.

Stayed: May 2018, travelled with friends
Thank tracyhansen23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMH_Manager, Manager at Francis Marion Hotel, responded to this reviewResponded 3 May 2018

We're so glad you enjoyed the location and helpful service. We hope to welcome you back for another great stay soon.

Take care,
Stephen Parker, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018 via mobile

I loved it - walking distance to everything- neat clean and wonderful service.
Rooms are not huge( some complain of the size )
But it’s ahistorical hotel - not a Holiday Inn
I would stay here again in a second - in fact I’m bringing my family
For Thanksgiving

Stayed: April 2018, travelled on business
Thank Beautytreatz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMH_Manager, Manager at Francis Marion Hotel, responded to this reviewResponded 3 May 2018

It's wonderful to hear you enjoyed your stay! We can't wait to welcome you and your family back for Thanksgiving.

Until then,
Stephen Parker, Hotel Manager

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Reviewed 29 April 2018 via mobile

Great location and excellent service for the price.
Restaurant is excellent. Staff is friendly.
Small room however, value and safe for the location.
I would recommend if you want to be closer to the market and downtown area.
Parking is close by and flexible.

Stayed: April 2018, travelled solo
Thank Dorothy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMH_Manager, Manager at Francis Marion Hotel, responded to this reviewResponded 1 May 2018

We're thrilled you enjoyed the location and friendly service, Dorothy! We hope to welcome you back for another stay in the future. Thanks for the feedback.

Best wishes,
Stephen Parker, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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