Christina Holiday at the front desk was extremely pleasant and a total sweetheart. It was a rough trip getting to the hotel, with my Uber getting a flat tire but she made me feel welcomed and right at home. The hotel is clean and very nice. Thanks Ms Holiday!
Enjoyed my stay at the Philadelphia Marriott West. Staff is friendly and professional. Big shout out to Kadine - awesome customer service!
This was my and I 26year anniversary getaway and being Bonvoy members we chose to go to Philly for a few days. We arrived at the hotel and just having a conversation with the he gentlemen at the counter was refreshing. Mr. Rushane and Mr. Fabrice made my wife and I stay welcoming. Their customer service was outstanding as was their attitude and countenance. My room was clean and the view was great. Though it rained most of the day on our anniversary we were able to enjoy some quality time with each other. Thanks to the gentlemen at the front desk. I would definitely visit again. Thank you Mr. Fabrice and Mr. Rushane.
Talha at front desk does a great job. Always remembers my name and helped me resolve a reservation glitch. I have to stay in this hotel several times a month so it is nice to have people who are committed to doing a good job. Watch out for Legends restaurant, food and service can be pretty bad sometimes.
Jazlyn and Marleana were VERY helpful throughout the entirety of my stay- literally whatever it was that I needed they were very eager and willing to help. It made my stay very stress free as I knew I could count on them. Thank you!
