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Jenny from Santa Cruz
Santa Cruz, California

Mostly good stay, some downsides

4.0 of 5 bubblesReviewed 9 Sept 2022
Positives:
+ Super convenient to Target and groceries if you need to pick something up to stock your fridge, and several restaurants within a short drive
+ Quick check-in
+ Coin laundry available
+ Room felt clean
+ Free parking
+ Good free Wifi

Mixed Reviews:
~ Rooms have balconies, but about 1/3 of the balconies had no outdoor furniture. So we dragged some indoor furniture out to sit on.
~ The air conditioner was really unpredictable. At certain settings, it would cool the room to below your set temperature and then TURN ON THE HEAT to go above the temperature. It was a total guessing game about what the A/C would do next.
~ The gym/fitness center: It was spacious and sunny--very pretty. There were a ton of free weights. Some of the cardio machines didn't work. And there was a gross sign about not providing wipes because staff was cleaning equipment for you... but we were in there three times for 40+ minutes each and never saw the staff clean equipment. Ew.

Negatives:
- The elevator is hard to location after checking in.
- Value: It felt like we overpaid for our stay as far as the quality of the property.
Date of stay: August 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kara Mikita, General Manager at Courtyard Philadelphia Devon/Villanova, responded to this review
Responded 16 Nov 2022
Thank you Santa_Cruz_Jenny for taking the time to share your comments about the hotel. We take all guest feedback very seriously and appreciate you sharing some areas of opportunity for the Team and me as well as great comments. We hope you stay with us again next time you are in the area.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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      Reviews (291)
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      17 - 22 of 291 reviews
      Reviewed 25 August 2022

      For the area and price, great hotel. No breakfast. Very quiet at night even though we were near the elevator. The desk attendant on orientation did not know all of the pricing rules but fortunately the manager was nearby, overheard our conversation, and really helped us out and saved us money.

      Date of stay: August 2022
        • Location
        • Sleep Quality
        • Service
      Thank 262ustraveler
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Kara Mikita, General Manager at Courtyard Philadelphia Devon/Villanova, responded to this reviewResponded 16 November 2022

      Thank you 262ustravler for taking time to share your feedback. Just to clarify, the hotel does offer breakfast each morning in our Bistro. I am sorry you were not able to enjoy it and hope that next time you are in the area, you will stay with us and have a nice meal to start your day.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 21 August 2022

      Stayed here while touring colleges in the area. Comfy beds & pillows. Nice outdoor sitting area with propane fire pit. Nice staff. Clean & maintained. They only provide free coffee in morning but Starbucks Bistro in lobby to buy breakfast. Target next door. Recommend Minella's Diner down the street for food.

      Date of stay: August 2022
        • Sleep Quality
        • Rooms
        • Service
      Thank ctdi
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Kara Mikita, General Manager at Courtyard Philadelphia Devon/Villanova, responded to this reviewResponded 22 March 2023

      Thank you ctdi for your kind words about the hotel and our Team! We appreciate you sharing your experience. We look forward to seeing you again soon! Best of luck with the College Tours!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 9 August 2022

      Great hotel that is reasonably priced in the suburbs of Philadelphia. I stayed there for a short trip and am glad I did. Beds are very typical for a Courtyard-soft and a bit lumpy. Pillows are ok but also a bit too soft for me. Lobby is traditional Courtyard---bar was closed when I was there. Wifi worked well. Drugstore and others stores within walking distance. About 35 minutes from the airport. Overall good choice if you need to be in this area.

      Date of stay: June 2022
      • Trip type: Travelled on business
        • Rooms
        • Cleanliness
        • Service
      Thank joelanmtp
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Kara Mikita, General Manager at Courtyard Philadelphia Devon/Villanova, responded to this reviewResponded 22 March 2023

      Thank you joelanmtp for sharing your experience while staying at the Devon/Villanova Courtyard. We appreciate your recommendation and taking the time to share your comments, it means a lot to us!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 13 May 2022 via mobile

      Really great front desk staff. Patrick and Veronica were swamped when we arrived but were so professional, polite, and efficient that we just had to comment here. Also - room was spacious and clean. The facility itself is well maintained and comfortable.

      Date of stay: May 2022
      Trip type: Travelled with family
      Thank Cathie V
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Kara Mikita, General Manager at Courtyard Philadelphia Devon/Villanova, responded to this reviewResponded 22 March 2023

      Wow Cathie V! What a wonderful review for two of my Associates! I will be sure to recognize them in front of their peers with your kind and thoughtful words. I really appreciate you taking the time to share this with us.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 13 December 2021

      Stayed here while in the area to watch SDSU play Villanova in football. Really liked this hotels location. They let us check in well before the time. Felt very clean and comfortable. Safe area with plenty of places to eat. Close to Villanova campus and King of Prussia mall. Downtown area a couple miles away is neat as well. I like this area and would stay here again.

      Date of stay: December 2021
      Trip type: Travelled as a couple
      Thank jjsmith605
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Kara Mikita, General Manager at Courtyard Philadelphia Devon/Villanova, responded to this reviewResponded 22 March 2023

      Thank you jjsmith605 for your great review of the Devon Villanova Courtyard and its surrounding area. We are in a great location and very close to Villanova. SDSU beat Villanova but it was a great game!! We look forward to seeing you again.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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