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BDZTravels
Pittsburgh, Pennsylvania

Decent price, shady neighbors

2.0 of 5 bubblesReviewed 21 Nov 2022via mobile
Average run of the mill hotel. Dropped 2 stars because the way the bathroom is set up made no sense at all. Shower and toilet in the bathroom with the sink outside the door across from the closet…just didn’t make any sense. Also, the walls are paper thin and if you get a family with a bunch of rambunctious kids and you want to get to bed early, don’t plan on it unless you can sleep with kids yelling, screaming, and opening closing and playing with the lock on the opposing side of the adjoining doors. The saving grace for this hotel was the shower head and water pressure in the shower was refreshing, and the bed was very comfortable. Also knocked a star off because our moving van was vandalized along the side by either a key or a knife. I guess they were upset there was nothing in there…? Either way, we didn’t have the time or patience to bring it up to their staff to even figure out if they have cameras, but be weary of shady people either around the area or staying alongside you as your hotel neighbors.
Date of stay: November 2022
Room Tip: Do not leave valuables in your vehicle.
Trip type: Travelled as a couple
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        5 - 10 of 221 reviews
        Reviewed 14 June 2022

        I spent two nights here using the hotel to explore Valley Forge and Philadelphia. Check inn easy and quick , bit of a hike to the room. There is a swimming pool here. The room was OK , comfortable room , decent shower. Breakfast was OK nothing special. The bar was a good place to have a drink in.

        Date of stay: June 2022
          • Location
          • Sleep Quality
          • Service
        Thank BluePete
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 7 January 2022

        Its a basic hotel and no real complaint except the fact breakfast and the cafe was not open. Staff was polite and was behind plastic shield. They all wear masks so I feel better about that. Aside from no breakfast, the curtains does not closed.

        Date of stay: November 2021
          • Location
          • Sleep Quality
          • Service
        Thank Jackbauer2011
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Nailah Smith, Guest Services / Front Office at Courtyard by Marriott Philadelphia Valley Forge / King of Prussia, responded to this reviewResponded 23 January 2022

        Thank you for taking the time to let us know about your experience while staying with us.

        Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with my leadership team to ensure the necessary guidelines are in place and, reviewed to prevent these issues from occurring in the future.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 2 January 2022

        Very comfortable room, quiet location away from the KOP mall hustle & bustle. Friendly staff, nice breakfast, plenty of free parking. Perfect for visiting our daughter in nearby Wayne. I’m sure we will return soon.

        Date of stay: December 2021
          • Location
          • Cleanliness
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        1  Thank mawdawg73
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Nailah Smith, Guest Services / Front Office at Courtyard by Marriott Philadelphia Valley Forge / King of Prussia, responded to this reviewResponded 23 January 2022

        Thank you for taking the time to let us know about your experience while staying with us!


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        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 24 November 2021 via mobile

        This hotel is not what it used to be three years ago. The staff are doing their best to be courteous and professional but Marriott has this location on life support. It’s an odd layout with one elevator as far from the front desk and checkin as possible. I’ve never seen an arrangement like it before.

        The decor is dated as others have mentioned. Housekeeping is nonexistent. Our room had no soap, lotion or shampoo at the sink. I wanted to pay for enhanced wifi but gave up after 45 minutes of trying to log into it. Even the front desk was puzzled by the problem.

        The location is close to dining and shopping but requires a car. The cafe and bar are open with limited hours. The pool is closed and the fitness center is tiny.

        Date of stay: November 2021
        Trip type: Travelled as a couple
        Thank SearchLite99
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 27 October 2021 via mobile

        I must say, the staff at this property was very warm and welcoming. I was very surprised this was a Courtyard by Marriott hotel though. The pictures online are much more flattering than the actual property! Upon arriving, the building is a odd shade of purple which makes one confused if this is a Courtyard hotel. The hallways, elevators and stairwells need a deep heavy cleaning. The rooms don’t align with the Marriott standards as they are very outdated and furnished with a mixture of old and cheap decor. The room was “neat” but certainly not “clean” as there were liquid stains all over the walls and furniture. The room resembles something more along the lines of a motel standard not a nationwide hotel brand of standards.

        Date of stay: October 2021
        Trip type: Travelled as a couple
        Thank Tourist67547003390
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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