Helpful & friendly staff. But hotel is badly in need of an upgrade (it’s very old, tattered, and shriveled) and needs to be a lot cleaner (the ventilation system should be replaced, the ‘inner’ shower curtains are gross, plenty of stains on carpeting & furniture, and lots more unpleasant features). Mattresses & pillows offer zero support. Would never stay here again.
My 2nd floor room was clean, comfortable, with super comfy bed. Refrigerator and coffee-maker but no microwave. Bathroom sink did not have much counter space. My room was very dated looking (mustard and maroon color scheme !!!). On the bright side, a perfect location: close to Route 202, PA Turnpike, Route 422, King of Prussia Mall, Valley Forge Natl Park. Super new shopping/dining district next to Wegman's is right up street. Short drive to charming town of Wayne. HOWEVER, my traveling companion's 2nd floor room several doors down from me had no hot water. She got moved to another room which ALSO DID NOT HAVE HOT WATER. Hotel sent plumber who indicated it was a 'filter problem', which was BS. So shower before you arrive, and before you leave home I suggest phoning front desk to ask status of plumbing. This was only disappointing Marriott//Courtyard experience I've ever had.
Spent one night here on a business trip. This is a great traditional courtyard.
Sometimes what makes the hotel experience good, is simply the attitude of the folks that work there.
In this case, I left another hotel at 5 o’clock in the morning because the fire alarm had gone off twice for no reason. I made a reservation online then called the hotel to see if I could get an early check-in, early being 6 AM.
The overnight desk person quickly found me a room and assured me that I could check in.
During Covid, they also have free coffee in the lobby. There’s nothing better than getting up early in the morning to do some work and having a fresh cup of coffee, especially when it’s complimentary .
When I come back to King of Prussia, this will be my go-to hotel.
It's tough to write a review on a property where everything is shut down or turned around because of COVID. My son and I needed a place to sleep, and this was perfect. The hotel itself is somewhat quiet, which is surprising given that it's in King of Prussia. The lobby was updated and the front desk person was friendly. Our room was clean but in need of an update. We had a good, quiet night's sleep, which is very important to me.
The only negative is COVID-related. We could only enter the hotel from the front, but all of the parking is on the sides and the back. Given that this hotel has a large footprint and a true courtyard in the middle, it could present a problem if you get a room in the back.
Squeaky clean, super great staff, helpful and accommodating.Easy access to all roads, close to great restaurants, and great shopping. Check out downtown Wayne, Train service into Town. Great Cold craft beer in the cooler on arrival. ;+)
