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Binky Cheeseman
Wayne, Pennsylvania

COURTYARD NEEDS A PLUMBING OVERHAUL - STAT !!!

3.0 of 5 bubblesReviewed 8 Mar 2021
My 2nd floor room was clean, comfortable, with super comfy bed. Refrigerator and coffee-maker but no microwave. Bathroom sink did not have much counter space. My room was very dated looking (mustard and maroon color scheme !!!). On the bright side, a perfect location: close to Route 202, PA Turnpike, Route 422, King of Prussia Mall, Valley Forge Natl Park. Super new shopping/dining district next to Wegman's is right up street. Short drive to charming town of Wayne. HOWEVER, my traveling companion's 2nd floor room several doors down from me had no hot water. She got moved to another room which ALSO DID NOT HAVE HOT WATER. Hotel sent plumber who indicated it was a 'filter problem', which was BS. So shower before you arrive, and before you leave home I suggest phoning front desk to ask status of plumbing. This was only disappointing Marriott//Courtyard experience I've ever had.
Date of stay: March 2021
Room Tip: Check availability of hot water before you go !!!
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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    Reviews (221)
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    14 - 19 of 221 reviews
    Reviewed 19 August 2020 via mobile


    Spent one night here on a business trip. This is a great traditional courtyard.

    Sometimes what makes the hotel experience good, is simply the attitude of the folks that work there.

    In this case, I left another hotel at 5 o’clock in the morning because the fire alarm had gone off twice for no reason. I made a reservation online then called the hotel to see if I could get an early check-in, early being 6 AM.

    The overnight desk person quickly found me a room and assured me that I could check in.

    During Covid, they also have free coffee in the lobby. There’s nothing better than getting up early in the morning to do some work and having a fresh cup of coffee, especially when it’s complimentary .

    When I come back to King of Prussia, this will be my go-to hotel.

    Date of stay: August 2020
    1  Thank Tim H
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 16 August 2020

    It's tough to write a review on a property where everything is shut down or turned around because of COVID. My son and I needed a place to sleep, and this was perfect. The hotel itself is somewhat quiet, which is surprising given that it's in King of Prussia. The lobby was updated and the front desk person was friendly. Our room was clean but in need of an update. We had a good, quiet night's sleep, which is very important to me.

    The only negative is COVID-related. We could only enter the hotel from the front, but all of the parking is on the sides and the back. Given that this hotel has a large footprint and a true courtyard in the middle, it could present a problem if you get a room in the back.

    Date of stay: August 2020
      • Location
      • Rooms
      • Service
    Thank tomrudz
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 31 July 2020

    Squeaky clean, super great staff, helpful and accommodating.Easy access to all roads, close to great restaurants, and great shopping. Check out downtown Wayne, Train service into Town. Great Cold craft beer in the cooler on arrival. ;+)

    Date of stay: July 2020
      • Location
      • Rooms
      • Service
    2  Thank BWGINVT
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 3 December 2019

    This hotel is an excellent choice for cleanliness, amenities, and convenience. The staff are very friendly and efficient. They offered us a “to go breakfast” when a winter storm required us to leave during the night before our scheduled departure.

    The hotel was quiet and clean and very close to multiple restaurants and attractions. It is easy to access roads to take you into the city or anywhere regionally or interstate.

    Our beds were very comfortable, and the room and bathroom were spotless. I like their environmental care and opted to forego daily maid service to save resources.

    The fitness center is small but has stair climber, bike, treadmills, and weights. It is very clean.

    Breakfast the first morning was delicious- I had avocado toast, and my boyfriend had eggs, toast, and sausage. The dinner is good if you just want to stay in.
    My children wanted to stay here forever!

    We had room 180- courtyard view, right next to the pool.

    Room tip: Room 180 is next to the pool and facing the beautiful courtyard
    Date of stay: November 2019
      • Sleep Quality
      • Rooms
      • Service
    1  Thank AJG-Vt
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 26 October 2019 via mobile

    Very well run hotel. Customer is always treated like family. If there is an issue they take care of it immediately. Jessie Brelo, Jessica Dawson MacKenzie front desk, Ryan Williams, and Tom Johnson. The best

    Date of stay: October 2019
    Trip type: Travelled on business
    Thank Ryan S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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