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Jessie K
Philadelphia, Pennsylvania

Amazingly Impressed

5.0 of 5 bubblesReviewed 3 Sept 2024
This hotel has most definitely stepped up their game in so many ways. Check in/out is so easy on the app. But, if you're having any issues whatsoever, the front desk has the most polite ensemble of helping hands. Big shout out to Maria for taking such good care of me and my personal needs. She really made me feel at home. I would rate this hotel higher if I could.
Date of stay: September 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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      Reviews (151)
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      Show reviews that mention
      All reviews cool river evening reception omelet dog show would highly recommend this place every staff member great personality front desk valley forge hotel was recently renovated drinks and snacks great place to stay great shower needed a place to stay breakfast staff the entire staff on site restaurant
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      13 - 18 of 151 reviews
      Reviewed 20 August 2024

      I stay at this hotel each week, Abdul and Mohammad are always there to great me with a smile and a hug. They make me feel at home each and every time ! Anything I need I can always get from both of them ! Great job guys and AJ and his staff are amazing !!

      Room tip: Make sure you checkout the restaurant Cool River !! Great steakhouse very accommodating!!
      Date of stay: August 2024
      • Trip type: Travelled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Adam G
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 17 August 2024 via mobile

      Great experience staying at the Chesterbrook Embassy Suites! Mohamed at check in was very helpful and pleasant as always! Nice to be recognized since I’m on the road a lot. Always enjoy the Cool River restaurant and bar-service is great-particularly Christine!

      Date of stay: August 2024
      Trip type: Travelled on business
      Thank Bill O
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 13 August 2024

      Mohammed was excellent. Room and value great. Quiet. I had a king bed with attached front room. All the amenities were available. There's a comfortable area to use a desk. The location is close enough to get to where I need to go but away from being in the thick of things.

      Date of stay: August 2024
      Trip type: Travelled on business
      Thank Nick A
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 18 July 2024 via mobile

      Getting hit with a severe thunderstorm that knocked out all the power in our neighborhood with an estimated 3-day restoration timeline and a severe heat wave to boot was NOT how our family planned to spend our daughter’s 2nd birthday. Luckily, Embassy Suites Valley Forge had some rooms available at the last second. When Mohamed checked us in he helped us get a suite with 2 rooms to make it the best experience for our toddler’s birthday (and to accommodate two grown adults and a dog to boot!).

      Overall, a stellar experience that was much appreciated by our family!

      Date of stay: July 2024
      Trip type: Travelled with family
      Thank Welshajw
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 5 July 2024 via mobile

      The hotel was close to where we needed to go and to highways. It has a beautiful lobby, a tasty restaurant, and buffet breakfast daily, with an omelette station. It was also pet-friendly and they had dog bags set up around the property. The rooms were pleasant and spacious, one bedroom suites with a small living room, two tvs, a mini fridge and microwave, and the bed was comfortable. They also had glass elevators and the upper floors overlooked the lobby, a nice touch at an attractive facility. The only complaint was how terrible the omelette station got backed up, particularly on Sunday morning. Get there early. They had already closed the other sections while people were still on line and they ran out of coffee. Unthinkable!

      Room tip: Free parking is plentiful.
      Date of stay: June 2024
      Trip type: Travelled with family
      Thank LarryB619
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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