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Acam

No power, no problem, thanks to Embassy Suites Valley Forge

5.0 of 5 bubblesReviewed 17 Jul 2024via mobile
Getting hit with a severe thunderstorm that knocked out all the power in our neighborhood with an estimated 3-day restoration timeline and a severe heat wave to boot was NOT how our family planned to spend our daughter’s 2nd birthday. Luckily, Embassy Suites Valley Forge had some rooms available at the last second. When Mohamed checked us in he helped us get a suite with 2 rooms to make it the best experience for our toddler’s birthday (and to accommodate two grown adults and a dog to boot!).

Overall, a stellar experience that was much appreciated by our family!
Date of stay: July 2024
Trip type: Travelled with family
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All reviews cool river evening reception omelet dog show would highly recommend this place every staff member great personality front desk valley forge hotel was recently renovated drinks and snacks great place to stay great shower needed a place to stay breakfast staff the entire staff on site restaurant
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Reviewed 5 July 2024 via mobile

The hotel was close to where we needed to go and to highways. It has a beautiful lobby, a tasty restaurant, and buffet breakfast daily, with an omelette station. It was also pet-friendly and they had dog bags set up around the property. The rooms were pleasant and spacious, one bedroom suites with a small living room, two tvs, a mini fridge and microwave, and the bed was comfortable. They also had glass elevators and the upper floors overlooked the lobby, a nice touch at an attractive facility. The only complaint was how terrible the omelette station got backed up, particularly on Sunday morning. Get there early. They had already closed the other sections while people were still on line and they ran out of coffee. Unthinkable!

Room tip: Free parking is plentiful.
Date of stay: June 2024
Trip type: Travelled with family
Thank LarryB619
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 June 2024

The hotel was clean. Breakfast was good, like most Embassy suites had made to order omelettes, etc
The room was the issue. There were broken hooks in the bathroom. I understand people put too heavy items on them. But fix them. Then after a long day of travel, I couldn't get the shower on. The handle would not turn. My husband was asleep. So I had to wash at the sink. We don't bring a wrench when we travel. The next morning, my husband struggled with the shower. I called the front desk and asked if he could use the shower in an empty room. They said engineering came in at 8:00. We wanted an early start to go Valley Forge and then Philadelphia earlier in the day. He finally got the shower to work. When he turned it off, it leaked. Frustrating way to start the day. The man from Engineering did knock on our door after breakfast. We explained the problem but said we were getting ready to leave. I'd find another hotel in the area for the price

Date of stay: June 2024
  • Trip type: Travelled as a couple
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Thank books30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 June 2024

Very nice hotel. Room was clean and comfortable. The best thing was breakfast. Eggs and omelets made to order. Also several other choices not seen in other free hotel breakfasts. Only room issue was paint on shower ceiling peeling. However, we were a little annoyed at check-in. We checked-in online and chose a room. We went to the counter to get a room key card. The gentlemen said, "I give you different room." I asked why, and the response was, "Room no good." Is it that hard to find someone that speaks english to operate your front desk?

Date of stay: June 2024
  • Trip type: Travelled as a couple
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Thank Tim R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2024

This is my "go to" hotel for business travel in the area and I have stayed in excess of 14 times in the past 3 years. The primary reason for my repeat business is the staff. In a world where customer service is hard to find, the staff makes it a priority. They are efficient, accomodating, friendly and set the tone for the stay, This takes on additional importance when you are away from home and they understand this. In my most recent stay, I had a need to change the type of room to accomodate an additional traveler. Mohammed took the time to listen to my request, showed great understanding and after great effort was able to make the change. He really went out of his way to address my need in addition to being just a joy to work with. He said that his mother had told him to treat people right He did her very proud in his interaction.

Date of stay: June 2024
  • Trip type: Travelled on business
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Thank Deb E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2024

Embassy suites Valley Forge was great.The room was excellent, bed and pillows very comfortable,hotel was a great location. We could ride Septa into Philadelphia with a bus stop within two blocks. Maria at the front desk was very friendly and helpful. Would definitely stay again. Also included breakfast with made to order omelette, excellent.

Date of stay: June 2024
  • Trip type: Travelled with family
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Thank jgeiman1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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