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Cherylmom2016
Schenectady, New York

Nice hotel but not in a walkable location

4.0 of 5 bubblesReviewed 4 Dec 2023via mobile
Positives: Front desk staff was friendly and allowed me to check in early. Room was nicely decorated. Not so positives: Amenities list a cafe on the property, but it was very small and no staff came out even though it was open. I didn’t have my car, so I ubered to a place for dinner. The property is not walkable to any restaurants, shops.
Date of stay: December 2023
Trip type: Travelled solo
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Reviewed 22 September 2023

The Inn is stunningly situated amid towering trees and meticulous landscaping. The architecture is appropriate to the setting. Kudos for that alone!
Nicely decorated rooms are a generous size, all with balconies for true enjoyment of the environs. Bathroom is well light with the usual bath-related amenities. Good shower.
There is drink service until 10 pm. Breakfast has simple offerings. Urned coffee is available by 7 am.

Room tip: Ask for a room overlooking the treed lawn; not the parking lot side
Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank The3ofus60614
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 August 2023 via mobile

The hotel was just meh. Nothing special other than it’s the closest hotel to Villanova. The staff were less than friendly. We arrived early - around noon - and were told no rooms were available (understandable) but that we couldn’t even complete any paperwork or anything for registration (strange). When we returned at 5, rooms were ready but our request for 2 rooms next to each other was not met. We were told there were no rooms next to each other so our kids would need to sleep in a completely separate hallway. After asking if we could cancel our stay so we could find a hotel with closer rooms together, they magically found two rooms across from each other but only after 4 room assignment attempts because the front desk person could not understand that the rooms ending in 13 and 14 were not next to each other but at opposite ends of the hotel because of their numbering system. I’m still confused as to how she didn’t understand where rooms were located at the hotel. The rooms themselves were just fine. Nothing special, nothing terrible. Just a basic hotel room. While the hotel is a short drive from Villanova, there’s really nothing else close by the hotel. If you need to be in the area, it’s fine, but everything is just meh.

Date of stay: August 2023
Trip type: Travelled with family
Thank RRZF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 August 2023

We enjoyed a fantastic stay at The Inn while visiting family in the area. Our room was well appointed and spotless, the reception staff was friendly and welcoming and the grounds are beautiful. I would highly recommend staying here and look forward to returning in the future.

Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank afstravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivian Budding, Guest Services / Front Office at The Inn at Villanova University, responded to this reviewResponded 29 August 2023

Thank you for giving us a review. We are so pleased it was enjoyable! Looking forward to your return!

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Reviewed 12 June 2023 via mobile

Pros
-clean
-Great water pressure
-Comfortable bed
-Crisp sheets
-Friendly staff
-Garden view in treetops

Cons
-Step into, slippery, bathtub not shower
-no grab bar
-our room was off the corridor behind check inn. This room actually abuts the bar. Noise stopped when bar closed at 11pm.
- bathrooms starting to show wear.

Room tip: Room facing treetops With outdoor terrace.
Date of stay: June 2023
Trip type: Travelled as a couple
Thank Travel4Joy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivian Budding, Guest Services / Front Office at The Inn at Villanova University, responded to this reviewResponded 20 June 2023

Hello Travel4JOy....Thank you for taking the time to complete a review. We are delighted that you would stay again in the future! Our bathrooms have non slip surfaces in the tubs in our queen rooms. If you feel more comfortable we do have rubber bath mats available by request. The king rooms feature step in showers with a glass door. When you make your next reservation, just put in your preference and we will be glad to accommodate you. Safe travels!

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Reviewed 15 April 2023

Our first time staying in the area, and the Inn at Villanova was an exceedingly pleasant experience – clean and well-appointed rooms, bright halls and lobby, cutely decorated, kind staff, and a fair price. Would strongly recommend.

Date of stay: April 2023
    • Value
    • Location
    • Service
Thank Monjeme
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivian Budding, Guest Services / Front Office at The Inn at Villanova University, responded to this reviewResponded 29 April 2023

Hello Monjeme! We are thrilled that you came to stay with us at The Inn. Glad you found the accommodations clean and comfortable. We hope you will be returning in the near future.

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