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Joel F

Wonderful

5.0 of 5 bubblesReviewed 25 Aug 2024
Kim was a very nice host and I will come back when the opportunity is neccessary. Loved my experience there. The bed was comfortable and the mall was close. Will be recommending this place to everyone. Quick check in and check out. Kindle was so nice
Date of stay: August 2024
Trip type: Travelled as a couple
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Reviews (272)
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Reviewed 9 August 2024

Kim was very helpful at the front desk with everything and was so pleasant with my family and I she helped me when I had a problem with priceline and she got everything fixed and worked out. She is the best! I will definitely be back thank you so much.

Date of stay: August 2024
Trip type: Travelled with family
Thank tracey m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting - East, responded to this reviewResponded 10 August 2024

Dear D2733EStraceym, Thank you for your kind words! We are delighted to hear Kim made such a positive impact on your stay at Extended Stay America. It is great to know she helped resolve your issue and made your experience enjoyable. We look forward to welcoming you back and providing you with excellent service once again!

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2024

From the moment we checked in, the staff made sure we felt that we taken care of! It feels more like you are staying with a family friend than a hotel. They are always open for questions or any local suggestions! The room is spacious and always the necessary amenities that we need. If we run out, they always are open to offering us more.

It’s close to Whole Foods and other great dining options!

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gloria V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2024

Hotel is great with friendly staff. The hotel was clean and tidy. Hotel always greeted me each morning and was always attentive to my needs. Definitely will stay with them in the future. They also offer additional kitchen amenities as needed.

Date of stay: August 2024
Trip type: Travelled with family
Thank I V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting - East, responded to this reviewResponded 10 August 2024

Dear iv939, Thank you for your kind review! We are thrilled to hear you enjoyed the friendly service and clean environment at Extended Stay America. It is wonderful to know that our team’s attentiveness and kitchen amenities enhanced your stay. We look forward to welcoming you back in the future!

Sincerely,
Hotel Management

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Reviewed 27 July 2024

The location is spot on; hotel out the way and right across the road to a mall with over 7 restaurants, a market, gym, and a theatre.

Next, there is safe parking under and around the hotel, not to mention there’s a Dunkin/Starbucks less than about 20 yards from the hotel.

More? The staff are amazing from management to housekeeping and they are more like family than staff, but don’t be rude to them cuz their amazing a very patient with you, so great them well; also there’s a gym and wash room.

Most importantly, the rooms are ALWAYS CLEAN AND FUNCTIONAL. Every time I book here, I have no problems or issues. Also they have everything you need to cook and clean your room at the front desk. 100 stars out of 10.

Lamar.

Room tip: Don’t leave your trash in the hallway, there’s a trash room on each floor. Also, don’t be loud at night cuz people kids stay here. Be cool.
Date of stay: July 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sunshine55416975347
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 July 2024 via mobile

Absolutely phenomenal and wonderful establishment. Everyday we are greeted by everyone with a smile
They provide us with everything and never an issue ever while staying here. It’s like home away from home. Couldn’t ask for a better hotel
Thank you

Room tip: Everything is great
Date of stay: July 2024
Trip type: Travelled as a couple
Thank Explore39519148878
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting - East, responded to this reviewResponded 6 July 2024

Dear Explore39519148878, Thank you for your glowing review of Extended Stay America! We're thrilled to hear that you had a phenomenal and wonderful experience during your stay. Our team takes pride in providing a home away from home atmosphere and ensuring every guest feels welcomed and well taken care of. We look forward to welcoming you back soon!

Sincerely,
Hotel Management

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