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Faith J

Feels like home

5.0 of 5 bubblesReviewed 24 Jun 2024
The general manager is amazing and always friendly. The place is clean and warm it really feels like home here. Kim is amazing since I’ve met her we just clicked…I’m grateful to be here…Thank you the entire staff, they are really my extended family.
Date of stay: August 2023
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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9 - 14 of 272 reviews
Reviewed 22 June 2024

I needed a place to stay with my girls and doggies. I knew this was the place I have stayed here and at another location. I absolutely love this location in Plymouth the staff is great and very caring.. Awesome.... I would definitely recommend

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Laura C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting - East, responded to this reviewResponded 23 June 2024

Dear llcurtisbanks, We are thrilled to hear about your awesome experience at Extended Stay America in Plymouth! It is wonderful that you found our location perfect for your long-term stay with your girls and doggies. Our staff strives to provide caring and excellent service to all our guests. Thank you for recommending us—we look forward to welcoming you back again soon!

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2024 via mobile

Everything at this hotel is fantastic.
The accommodations are great. The front desk especially Shae are amazing. The hotel is clean and is refreshing. This hotel is one of a kind. Whenever you need anything it’s easily accessible. Thanks for making us feel at home

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Linda R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 June 2024

This is an excellent place as a temporary home. The bed and sheets are very comfortable. The staff are all very pleasant on a daily basis. I feel safe and secure here. Kim and Kamika are excellent people who genuinely care about their guests. The housekeeping staff, specifically Talor, Charlotte and Devin always ask if I need anything. I love it here!

Date of stay: March 2024
Trip type: Travelled solo
Thank Barbara M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting - East, responded to this reviewResponded 23 June 2024

Dear D2444PWbarbaram, Thank you for your glowing review of Extended Stay America Plymouth Meeting East! We are delighted that you find our accommodations comfortable and our staff welcoming. Kim, Kamika, Talor, Charlotte, and Devin will be thrilled to receive your compliments. Your safety and comfort are our top priorities, and we are honored to be your temporary home away from home. We look forward to hosting you again soon!

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2024

Super clean and super friendly. Take care of anything you need in a super timely manner. Can’t say enough good things about this place and the staff! Specifically Kim at the front desk! Always so friendly and super helpful and kind and respectful!

Date of stay: May 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rob D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 June 2024

Although I was initially very dissatisfied with the management charging me extra for a delayed departure that was beyond my control because the power had gone out, they have now not only reimbursed me but gave me a generous reimbursement. Thank you Extended Stay for your integrity. I will return and will give a very strong positive recommendation!!!!

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Peggy J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting - East, responded to this reviewResponded 19 June 2024

Dear 84peggyj, Thank you for sharing your experience at Extended Stay America. Although you initially faced an issue with being charged extra due to the delayed departure, we are glad to resolve this to your satisfaction. We appreciate your understanding and your kind words about our integrity. We look forward to welcoming you back and are grateful for your firm, positive recommendation!

Sincerely,
Hotel Management

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