This is an excellent place as a temporary home. The bed and sheets are very comfortable. The staff are all very pleasant on a daily basis. I feel safe and secure here. Kim and Kamika are excellent people who genuinely care about their guests. The housekeeping staff, specifically Talor, Charlotte and Devin always ask if I need anything. I love it here!
Dear D2444PWbarbaram, Thank you for your glowing review of Extended Stay America Plymouth Meeting East! We are delighted that you find our accommodations comfortable and our staff welcoming. Kim, Kamika, Talor, Charlotte, and Devin will be thrilled to receive your compliments. Your safety and comfort are our top priorities, and we are honored to be your temporary home away from home. We look forward to hosting you again soon!
Sincerely,
Hotel Management
Super clean and super friendly. Take care of anything you need in a super timely manner. Can’t say enough good things about this place and the staff! Specifically Kim at the front desk! Always so friendly and super helpful and kind and respectful!
Although I was initially very dissatisfied with the management charging me extra for a delayed departure that was beyond my control because the power had gone out, they have now not only reimbursed me but gave me a generous reimbursement. Thank you Extended Stay for your integrity. I will return and will give a very strong positive recommendation!!!!
Dear 84peggyj, Thank you for sharing your experience at Extended Stay America. Although you initially faced an issue with being charged extra due to the delayed departure, we are glad to resolve this to your satisfaction. We appreciate your understanding and your kind words about our integrity. We look forward to welcoming you back and are grateful for your firm, positive recommendation!
Sincerely,
Hotel Management
I stay here often with no complaints. The staff are friendly & accommodating. My room is quiet, clean & comfortable. They have everything I need & its a great location within walking distance to many restaurants & stores. Home away from home.
the manager Kim was very accommodating. she made sure me and my friends were comfortable and felt welcomed. I would definitely come back and it felt more like a home than a hotel. they even have dishes so you can cook and the neighbors were very sweet as well.
Dear sylviacO4457KQ, We are delighted that Kim made your stay at Extended Stay America feel like home! It is wonderful that you felt welcomed and comfortable. We are glad you enjoyed the cooking amenities and the friendly atmosphere. We look forward to welcoming you and your friends back soon!
Sincerely,
Hotel Management
