I have had to stay here in the past and again this time the staff and room were both top notch . Ifaye and Kamica along with their housekeeping makes my stay pleasant for the price. If you have kids or pets this place is the place because it smells amazing too! 5star!
The best customer service man named Rashid so pleasant and Helpful!, helped me w/ everything, and showed me how to get the best prices on diff websites. I suggest coming here for long visits, I would recommend asking for him for any and all advice
Dear tiaram750, Thank you for sharing your excellent review of your visit to Extended Stay America. Our goal is to make your visit as comfortable as possible and assist you with whatever you need. Therefore, we especially appreciate your lovely comments recognizing the service provided by Rashid, and we will surely share your compliments with him! Thanks again, and we hope you will stay with us again soon.
Sincerely,
Hotel Management
It’s a nice hotel and everything is clean and right and very relaxing and if I have too I would stay here again I like how everything is set up right I give this hotel 5 stars and I’ts very amazing ye
When we walked into the hotel Rashid was very pleasant with welcoming us. Rashid worked very hard to accommodate our needs prior to check in. His customer service is excellent. I’ll give him and the hotel 5 stars.
Dear 705briannav, Thank you for mentioning the warm welcome you received from Rashid upon arrival at the front desk! Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your compliment to him and our entire team. We hope to see you again at Extended Stay America the next time you visit Philadelphia.
Sincerely,
Hotel Management
Fast easy check in, staff was very accommodating. The room was clean and spacious. They checked me in early which fit with my schedule. The staff is excellent and committed to customer service. I know I will be back again.
