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Heather W

Satisfied

5.0 of 5 bubblesReviewed 15 Apr 2023
Fast easy check in, staff was very accommodating. The room was clean and spacious. They checked me in early which fit with my schedule. The staff is excellent and committed to customer service. I know I will be back again.
Date of stay: April 2023
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (272)
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Reviewed 7 April 2023

Very, clean, hygienic and spacious rooms.
Good for leisure on the budget:)
Staff is very friendly and helpful. I would also like to express my thanks and appreciation to Mr. Rashid for being kind, attentive, helpful, accommodating, and all around good person. Thank you😊

Date of stay: April 2023
Trip type: Travelled as a couple
Thank Ambassador747423
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting - East, responded to this reviewResponded 7 April 2023

Dear Ambassador747423, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Thank you for the kind comments about Rashid. Reviews like yours make it all worthwhile! We look forward to welcoming you back soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2023

The lobby is very welcoming when you walk in it feels like home the front desk agent Stephanie was so wonderful and helpful she gave me the vip room it was so big and spacious and near the elevator . I'm already booking my next stay

Date of stay: February 2023
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank michaelpH7234QD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 March 2023

Rashid nice guy very sweet always helping out the customers giving helpful know how to talk to people very know how to treat the customer right and have a good attitude always smiling very uplifting to the customers

Date of stay: March 2023
Trip type: Travelled solo
Thank Brittany D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Philadelphia - Plymouth Meeting - East, responded to this reviewResponded 10 March 2023

Dear BrittanydC4217KM, Thank you for your outstanding review. We are glad that everything went well during your stay, and that made for a memorable experience. We will surely pass your compliment to our staff for their outstanding work. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.

Sincerely,
Hotel Management

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Reviewed 10 March 2023

I would like to say that the front desk guy Rashid is very nice always on point and is excellent at his job always smiling and happy. He is never rude no matter the circumstances and does his job with grace.

Date of stay: March 2023
Trip type: Travelled on business
Thank Gloverleah23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2023

Rashid was very professional and helpful. I would visit this hotel again and I would recommend this to my family and friends. Anytime that i went down and needed help, he was able to provide me with the correct information.

Date of stay: March 2023
Thank E H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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